Dealer Settings - Adding a Support Contact

Dealer Settings 

Dealers can set a default point of contact for all their Customers and End Users to reach out to when they need support.

Mobile App Support Contact Setup:

This information will be visible to End Users within the PDK Access App. Please provide the following:

• Name
• Email Address
• Phone Number (optional)
• Support Button URL (optional)
  • Create a form or survey for users to submit issues, then paste the link here
• Support Button Label (optional)
  • Customize the label (e.g., “Contact Support”)

NOTE: Admins or Managers can override the default Support Contact set by the Dealer by configuring a customer-specific contact in System Settings.

For more information about the Admin or End User view, click here.