Skip to main content
ProdataKey, Inc.  Help Center home page
Sign in
  1. ProdataKey, Inc.
  2. Troubleshooting Articles
  3. Software FAQs

Software FAQs

  • FAQ: Geofencing
  • Billing FAQs
  • FAQ: What characters are allowed in text fields?
  • How to Delete a Person from a Customer Account
  • 'What is the maximum number of ...' for different items in PDK.io
  • FAQ: How to find a Credential number
  • FAQ: What is a 'Link Rule' Event and how to use it properly
  • FAQ: What is a 'Forced Alarm' event?
  • FAQ: What is a 'Propped Alarm' Event?
  • FAQ: What are 'Event' and 'Result' Types?
  • FAQ: Why do System Events stop working after a "Circuit Breaker" event occurred?
  • FAQ: How to update a Legacy Elevator to use Device Identity
  • FAQ: Group rules for using a card/PIN during a certain time frame
  • FAQ: PDK io Account Issues with yahoo.com Domains
  • FAQ: Changing the Connection Type of a Wireless Controller to an Ethernet Controller
  • FAQ: Using an Authenticator App vs. a QR code Reader when setting up PDK.io accounts
  • FAQ: Converting an Ethernet Controller to a Wireless Controller
  • FAQ: Important note about setting up overnight rules
  • FAQ: Allow / Deny Hierarchy for Individuals Assigned to Multiple Groups
  • What is Credential Self-Help and how does it work?
  • FAQ: Piezo (Aux) Device Installation
  • FAQ: Troubleshooting Wireless Issues
  • Understanding how to use the People Import Template
  • How to use Custom Fields with the Import Template
ProdataKey, Inc.