States - HubNet

This section allows you to monitor the HubNet(s) on your system.

The table displays: 

• Wireless Lock Name
• Connected Hub
• Signal Strength 

NOTE: On each page refresh, HubNet will monitor signal strength and determine the best Hub to use when connecting to a Wireless Lock.

Signal Details 

Clicking or tapping a Wireless Lock will open the Signal Details view, which includes the Wireless Lock’s RSSI (Received Signal Strength Indicator).

Understanding RSSI

• RSSI (Received Signal Strength Indicator) measures the strength of the radio signal between the Hub and a Wireless Lock, expressed in dBm (decibels relative to one milliwatt).
• Values closer to 0 dBm indicate stronger signals and generally better connection reliability.
• Signal strength is dynamic and will change over time.
   

Range

To ensure optimal signal quality, maintain a clear line of sight between the Hub and the outside of the Wireless Lock.

• Internal Antenna: up to 70 feet 

• External Antenna: up to 100 feet

   

Factors that will reduce range and signal strength include:

• Environmental obstacles (walls, metal, concrete, elevator shaft, etc.)

• Radio signal reflections 
• Wireless interference from nearby devices
• The overall health and load of your network

NOTE: Signal strength should be tested with the door open and closed.

If you consistently receive Poor Signals, consider relocating the Hub to a more central location relative to the Wireless Locks or adding additional Hubs to enhance coverage. 

Wireless Locks with Poor Signal Strength may experience:

•  Decreased battery life
• Slower reaction times to remote commands
• Longer Firmware upgrade times 

NOTE: If there is no signal and the Wireless Lock is within range of the Hub, ensure that the correct Antenna Type is configured

Filters 

Can filter for Signal Strength(s) or Hub Connection(s)

For more information about HubNet, please refer here.