States - Doors and Devices View

The Doors and Devices view allows you to see and control the Doors and Devices on the system.

General Function

Below the name of each Device/Door is an icon displaying the current status of the Device/Door.

	Partners with Manager or higher Permissions can use this icon as a control to unlock a door or activate a device.
	To do this, simply tap/click the Device/Door icon and then tap/click Open.
	The Door/Device will unlock or activate for the Dwell time set in Configuration.

Filters

Expanding the Filters section allows a Partner to search for and limit which Devices/Doors are displayed.

• Search - The Search filter allows the display of Doors and Devices which contain certain names, letters, and/or numbers
• Type - This will only display devices/elevators/IO devices of the selected type(s).
• States -  This will display Doors and Devices currently in the selected State(s). For more information regarding these states, please refer to the following article: Doors and Devices States information
• Controllers & Hubs - This allows you to display only Devices/Doors connected to the selected Controller(s) on the Customer Account.

Icons

The Door and Devices view displays a list of configured Doors and Devices in alphanumeric order beneath the Filters header. Different states or conditions are displayed by different icons.

Below is a list of the different icons showing the state of the Doors/Devices and the meaning of the icon.

	Door locked and unlocked
	Door closed and open
	Door not in DND and in DND mode
	Closed door on Auto-Open schedule waiting for allowed Credential input
	Open door on Auto-Open schedule.

Alerts

If there is a problem or potential issue with the state of the door such as the door being propped, having been Forced open, a controller issue occurring, or the Device being Toggled into an unlocked state (remaining unlocked until 'Force Toggle' is again), these conditions will be displayed on the upper left and right areas around the central icon. Below are images showing some of the icons for potential issues.

Options

Tapping/clicking the kabob button (three vertical dots) in the upper right corner of the door/device will allow you to access other options for the door or device.

• For Doors and Premium IO Devices, the following options are available: Unlock/Lock, DND, Force Toggle, Silence Piezo (Red Readers wired OSDP only), and Go to Controller
• For Elevator Readers, the following options are available: Activate Floor, DND, DND Floor, and Go To Controller
• For Generic IO Devices, the only option available is Go To Controller.

For more information about each of these options, please refer to our article on Doors and Devices View Options