System Events Overview

System Events are Account-wide rules that are not linked to the actions of any specific Person or Group on the Customer Account. This includes hardware triggers (DPS, REX, hardware issue/condition, etc) or general Credential activity (any Credential being used, unknown Credentials, Duress PIN use, etc). Permission roles of Integrator and Admin have access to the System Events features.

Create System Events

Tap or click the System Events icon in the Customer Dashboard this will open the System Events page. Next, tap/click the yellow plus (+) icon in the center or lower right of the page.

Name - Assign a unique descriptive name for the event.

Partition - To assign a previously created Partition to the System Event, tap/click inside this field or on the down arrow. Any Partitions that have been previously created appear in the list. If no partitions have been created, the Partition field will not appear on this screen.

Schedule - Tap/click this field to select between Always, Recurring, or Single Date.

Below is an explanation of each Schedule Type and how to configure it

Always - The rule will always be processed.

Recurring - The rule will be processed only during the selected weekly time frame.

Start Time - Tap/click the digits to enter the specified time (in 24H format) the rule will begin or tap/click the calendar icon to use a visual clock to set the specified time the rule will begin.
Stop Time - Tap/click the digits to enter the specified time (in 24H format) the rule will end or tap/click the calendar icon to use a visual clock to set the specified time the rule will end.
Days - Select the days of the week the rule will be processed. By default, Monday-Friday are selected.

Single Date - The rule will only be processed for the specified time frame on a single day.

Start Time - Tap/click the digits to enter the specified time (in 24H format) the rule will begin or tap/click the calendar icon to use a visual clock to set the specified time the rule will begin.
Stop Time - Tap/click the digits to enter the specified time (in 24H format) the rule will end or tap/click the calendar icon to use a visual clock to set the specified time the rule will end.
Day - Tap/click the field to enter the day or tap/click the calendar icon to use an on-screen calendar to select the day when the rule will be processed 

Action

Select a Trigger event and a subsequent Action event when that Trigger occurs.

Trigger - Tap/click inside this field to select what condition will cause the System Event rule to be processed. A list of the available Trigger events can be found here.

Action - Tap/click inside this field to select what Action result will occur when the System Event rule is processed. A list of the available Action results can be found here.

Source Devices - Tap/click the + icon to select the Device or  Devices where the configured Trigger event will occur before being processed to cause the selected Action. After tapping/clicking to add checkmarks to the Device(s), tap/click Select to add the Device(s).

Target Devices - Target Devices are those Doors or Devices where the selected Action result will occur. For all Actions except for 'Send Email', the Target Devices option is displayed and must be selected. This will show the same view of Doors/Devices that is shown for the Source Devices.

Tap/click the + icon next to Target Devices, then tap/click to place checkmarks next to the device(s), and then click Add. 

• Same as Source Devices - When the Target device will only be the Source Device, tap/click the checkmark box for this option. 

Delete System Events

In the System Events list, long press or hover the cursor over the System Event to be deleted and click the trash icon in the upper right corner of the item.