How to Perform a Soft Reset on the Red Hub

Performing a Soft Reset if the Hub is Online

1. Select Reset Device in the System Health page

2. While powered, hold down the Factory Reset button for 3-5 seconds

    

Performing a Soft Reset if the Hub is Offline 

Hold down the Factory Reset button for 3-5 seconds while the Hub is powered on. This will clear any Hub-specific configuration (i.e., network settings)

NOTE: A Soft Reset should only be performed when directed by ProdataKey Support.