Cloud Node Panel Introduction

When building a prodatakey system, the first item needed is a head-end unit. PDK features two types of head-end units, called Cloud Nodes. The first is our standard Cloud Node panel (with a Single io Controller) and the second is the Cloud Node SE.

After connecting a Cloud Node to the network, the node will make a secure connection with the cloud, providing access to our cloud-based software, pdk io. In addition, the Cloud Nodes will then communicate to all other door controllers installed throughout the facility.

Cloud Node - PN: CN

Cloud Node Features

Cloud Node Kit Contents

Recommended Tools

Cloud Node Registration

Mounting Instructions

Antenna Mounting Best Practices

Reader Compatibility

Network Connection / Account Setup

Power

Battery

Battery Wiring Diagram

Battery Maintenance, Replacement, & Disposal

Optional Battery Enclosure

Power Supply

Power Supply Wiring Diagram

Wireless / Ethernet Connections

Wireless & Ethernet Diagrams

Static IP Address

Components

Additional Listed System Components

Single io Door Controller Board Legend

Connectors

Primary & Secondary Reader Connectors

5-Pin Connector A

5-Pin Connector B (Optional)

3-Pin Connector - A / B / O

3-Pin Connector - NC / C / NO

Power Port Connector

Wireless LED Indicators

Ethernet LED Indicators

Wiring

Recommended Wiring Dimensions

Primary & Secondary Reader Wiring Diagram

AUX Device Output Wiring Diagram

Piezo Device to Door Controller Installation Video

Maglock / Exit Device Wiring Diagram

Locking Relay Wiring Diagram

Diode Setup

Fail-Secure Door Strike Wiring Diagram

Fail-Safe Door Strike Wiring Diagram

Door Position Sensor (DPS) Wiring Diagram

Cloud Node Backup

Transferring a Cloud Node

Technical Support

Safety, Maintenance, & Operational Information

Versatile and cost-effective, the Cloud Node is the main system panel and is the gateway to the pdk io cloud platform. It also includes a single io (one-door controller) to get your first door up and running. Each site requires one Cloud Node with an Internet connection or optional cellular device. The Cloud Node then communicates with all local door controllers while storing all data on-site in case of an Internet outage. Ultimate flexibility is achieved by using Ethernet, Power Over Ethernet (PoE), and wireless controllers with the Cloud Node.

NOTE: Adding permissions to a Cloud Node must be done by the dealer/customer; it cannot be done by Technical Support.

Cloud Node Features

Connects to pdk.io Cloud Platform

Pdk.io provides the most powerful and streamlined access control platform on the market. Experience full configuration and management from any Internet-connected device. Manage users, create groups, open and close doors, set system rules, get SMS and email alerts, and more, all in a single app.

Perfect for Single or Multi-Door Installs

In addition to connecting to our cloud platform, the Cloud Node also doubles as a single-door controller. It’s the only device you need for a single-door install. Just connect to the network and door hardware for a streamlined installation.

Fully Supervised

Never be caught off guard again. Pdk.io intelligently monitors the network and wireless connectivity of each controller in your system and alerts you if any issues arise.

Plug n’ Play Connectivity

All io devices are designed to be plug n’ play. That means they’re super easy to install right out of the box. It’s easy to add any io device no matter how large the job is, and you can quickly scale a system to any size. The Cloud Node can connect to as many as a thousand doors on a single platform.

Upgrade Any System

Backward compatible hardware makes system upgrades and takeovers a breeze. Simply replace any existing panel with a Cloud Node and io controllers, then connect it to the network to instantly bring the system into the cloud.

Automatic Software Updates

Experience future-proof access control that’s always secure, and up-to-date. The Cloud Node updates automatically as new features and security enhancements become available.

This Installation Manual provides instructions for installing and using the ProdataKey Cloud Node panel.

Cloud Node Kit Contents

The Cloud Node package and mounting kit consist of:

Package Contents - Cloud Node includes the main panel and Single io door controller (either Ethernet, Wireless, or Power Over Ethernet).

Cloud Node (1)
Antenna (1)
4-in-1 Screwdriver (1)
Battery Leads (1)
Jumpers (3)
Diode (1)
Labels (2)
Key & Lock (1)
QuickStart Guide (1)

IMPORTANT: A ProdataKey Cloud Node is required to operate the Single io, Eight io, and Eight io+ door controller products.

Enclosure

Dimensions (W x H x D) 6.5” x 9.25” x 3”
Metal lockable security can (indoor use only)

Weight

2.9 lbs (46.4 oz)

Recommended Tools

Drill and the appropriate size drill bit
Phillips / Slotted screwdriver (to match screw heads)
Mounting Screws (2)
Wall anchors (if mounting to drywall) (2)
Pencil (to mark hole positions on the mounting surface)
Wire stripper/crimper

Single io Requirements

Power

12-24V AC/DC Input
12VDC 1.5A battery-backed output*
The single io only provides 12 volts out, even though the board can take 12VDC or 24VDC in.

*Powers readers and other door hardware directly from the bus. (Battery not included.)

NOTE: A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss.

Power Supply

15VDC 2A wall-wart power supply (included)

Battery

12VDC 1.2 to 5.0 Ah lead acid (recommended)

Cloud Node Registration

Log in to your account at pdk.io and select the + icon next to Customers.
Enter the site name and click Create.
Select the customer and then select the + icon next to Cloud Nodes.
Enter the Cloud Node serial number and assign a name for the node. Click Create.
The Cloud Node can now be selected for configuration and management.

NOTE: You must have a Cloud Node to connect to pdk.io and be able to add door controllers. To program the Cloud Node you must have a PDK.io account. The Cloud Node must be online (connected to the Internet) in order to program it.

Mounting Instructions

Before you begin the installation, read these instructions thoroughly. Make sure you have read and understand the Safety Information.

WARNING: Disconnect power before working with the ProdataKey product. DO NOT mount the product while power is applied. Always apply power at the end of the installation after verifying wiring connections are correct; incorrect wiring could cause damage to the product.

Please follow these mounting suggestions:

1. Strategic placement of the Cloud Node will optimize wireless communication with the controllers.

Mount the Cloud Node box enclosure at or near the door.
Mount the Cloud Node above the door frame or higher, or in a drop ceiling where possible.

2. Install the Cloud Node in an environmentally-controlled and secure area.

3. Ensure the antenna is free from obstructions such as close proximity to metal beams, pillars, and high-power cables that may cause wireless interference.

These instructions allow you to easily fasten the box properly and securely to a wall surface. Prior to beginning, ensure you have the package contents, and necessary tools and materials for attachment to an appropriate surface (drywall, wood, etc.).

Use the Cloud Node box to mark the hole positions on the wall and drill holes into the surface. If mounting onto drywall, insert the wall anchors into the holes to secure the screws to the surface.
Align the can’s holes to the holes in the wall surface and attach the Cloud Node box with the screws so the box is securely mounted to the wall.
If the communication method is wireless, connect the antenna to the RP-SMA and mount the antenna to the top of the enclosure. See Antenna Mounting Best Practices for additional information.

NOTE: For UL certified wire installations, all wire running from a Single io / Eight io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

Strip the wire ends as required.
Install the reader and attach the wires meeting your reader configurations. See Wiring Diagrams for additional information.
Connect the wires between the door controller and locks and any other devices.

NOTE: For information about the connectors, their specifications, and diagrams, refer to the appropriate wiring diagrams: Maglock, Fail-Secure Door Strike, and Fail-Safe Door Strike.

For devices that have been configured in the product’s hardware configuration pages, use the hardware pin charts as a guide on how to connect the pins. For information about hardware configuration and pin charts, see the Connectors section.

For information about connecting other wires, such as power to third-party locks, readers, and other devices, refer to the respective manufacturers’ instructions.

Battery backup is HIGHLY recommended on all ProdataKey hardware to prevent system failure in the event of an AC power loss. Add the 12VDC 1.2 to 5.0 Ah backup battery, attaching the wires from the battery to the power supply board battery terminal (B/2 in the illustrations below).

Connect the included Intertex 14.0VAC 2000mA Class 2 transformer to the input terminals on the circuit board (A/1). This connection is NOT polarity sensitive. From the Intertex transformer, connect a red 18/2 wire from the positive (+) DC terminal to the positive (+) Cloud Node connector; connect a black 18/2 wire from the transformer’s negative (-) DC terminal to the negative (-) Cloud Node connector (A/1 in the two illustrations above). DO NOT connect any other devices to the Intertex transformer.

NOTE: DO NOT power the transformer until ALL Cloud Node wiring is completed and verified; incorrect wiring could cause damage to the product.

For devices that have been configured in the product’s hardware configuration pages, use the hardware pin chart as a guide on how to connect the pins. For information about hardware configuration and pin charts, see the Connectors section.

For information about connecting other wires, such as power wires to third-party locks, readers, and other devices, see the respective manufacturers’ instructions.

If you have any questions or need help with the installation of any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

Antenna Mounting Best Practices

The wireless reach of the antenna spreads out in a horizontal, donut-like pattern. Since the Cloud Node can be mounted horizontally or vertically, there are some best practices to consider regarding the antenna.

The antenna’s wireless signal strength has a one-mile line-of-sight range, or an indoor average of 450 feet, depending on the building’s construction and structure type.
Consider the Cloud Node’s antenna direction.

When mounting the controller box vertically, (antenna protruding from the top) be sure the antenna is pointing straight up for the best signal.

When mounting the controller box horizontally, (antenna protruding from the side) turn the antenna pointing upward 90 degrees for the best signal.

For optimal signal strength, install the Cloud Node at the top of the door or higher, or in a drop ceiling.
Install the Cloud Node in an environmentally controlled and secure area.
Be mindful of the building’s construction and the Cloud Node’s location; having the antenna surrounded by metal or near high voltage can impair signal strength.
Installing multiple wireless door controllers in close proximity to each other is NOT ideal; it can impair signal strength. For wireless controllers, a MINIMUM distance of 15 feet (or an ideal -35 to -60 dBm signal strength*) between controllers is recommended.

* Signal strength is represented in -dBm (decibel-milliwatts) format (0 to -100). dBm is a unit of level used to indicate a power ratio expressed in decibels (of the measured power) with reference to one milliwatt (mW).

Reader Compatibility

ProdataKey does not require proprietary readers. Door controllers accept a Wiegand input, including biometric readers and keypads. Contact Support for details.

Network Connection / Account Setup

Network - A live Internet connection is required to program and manage the Cloud Node.

Account Setup - A company account on pdk.io is required to register the Cloud Node. If you currently do not have a company account, call us at 801.317.8802. If your account is already established and you wish to add an authorized user, such as a field tech, they can be added through the account admin page.

NOTE: If or when you set a static IP on a Cloud Node and the Cloud Node does not come back online immediately, give it a few minutes. If it still does not come online then power cycle the Cloud Node for approximately 10 seconds; the Cloud Node should come back online.

Power

Single io Power Installation Overview

NOTE: The single io only provides 12 volts out, even though the board can take 12VDC or 24VDC in.

Battery

Using a battery that meets the following specifications will provide at least 30 minutes of backup power in the event of an AC power loss:

Recommended Battery Type: 12VDC 1.2 to 5.0 Ah lead-acid battery
Recommended Battery Size: 4” (L) x 3.5” (H) x 3” (W)
Max Battery Dimensions: 6” (L) x 5” (H) x 4” (W)

Battery backup is HIGHLY recommended on all ProdataKey hardware. A backup battery must be used to prevent system failure in the event of an AC power loss (B/2 in the illustrations below).

Battery Wiring Diagram

NOTE: DO NOT power the transformer or battery connections until ALL wiring is completed and verified.

(A/1) Power Supply/Transformer - From the Intertex 14.0VAC 2000mA Class 2 transformer, connect the red 18/2 wire from the transformer’s positive (+) DC terminal to the positive (+) single io connector; connect the black 18/2 wire from the transformer’s negative (-) DC terminal to the negative (-) single io connector (as shown in the illustrations below). DO NOT connect any other devices to these transformer terminals. This connection is NOT polarity sensitive.

NOTE: DO NOT share power with other devices off of the same power supply such as a Single io and the Cloud Node.

Mounting the included transformer bracket:

Determine the electrical outlet to be used for powering the transformer.
Remove the center mounting screw from the electrical outlet faceplate.
Remove the bracket’s protective adhesive foam backing and carefully align the bracket’s mounting hole with the outlet faceplate hole. Firmly press and hold the adhesive foam tape against the faceplate for several seconds.
Replace the faceplate’s mounting screw with the included longer screw to secure the bracket and the outlet faceplate.

NOTE: The power supply must be installed indoors.

(B/2) Battery - A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss. Use a 12VDC 1.2 to 5.0 Ah rechargeable lead-acid battery. When a backup battery is not used, a loss of AC power will cause a loss of output voltage.

NOTE: AFTER all Cloud Node wiring has been completed and validated and a backup battery is installed, you may plug the transformer into the bracketed power outlet and connect the backup battery.

If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

NOTE: If the Cloud Node doesn't power up properly (there is no red light from behind the shroud area), make certain that none of the wires are shorting out, including the battery connection cables. This can cause the main board to not power up.

Battery Maintenance, Replacement, & Disposal

Check the battery regularly and replace only with an identical battery or a ProdataKey recommended battery. Dispose of used batteries according to local regulations or the battery manufacturer’s instructions.

IMPORTANT: There is a risk of a battery explosion if the battery is replaced incorrectly.

Optional Battery Enclosure

The addition of an extra battery enclosure installed next to this Cloud Node is an option as long as the additional battery is connected with conduit and proper battery terminal end connectors.

Power Supply

Connect the positive (+) and negative (-) terminals of the included Intertex 14.0VAC 2A Class 2 transformer to the corresponding positive (+) and negative (-) input terminals on the Cloud Node access control panel (A/1 in the illustrations below.) DO NOT connect any other devices to the transformer.

Power Supply Wiring Diagram

NOTE: DO NOT power the transformer or battery connections until ALL wiring is completed and verified; incorrect wiring could cause damage to the product.

(A/1) Transformer (DC Input) - From the Intertex 14VAC 2Amp Class 2 transformer, connect a red 18/2 wire from the transformer’s positive (+) DC terminal to the positive (+) connector; connect a black 18/2 wire from the transformer’s negative (-) DC terminal to the negative (-) connector (as shown in the illustrations above).

NOTE: The power supply must be installed indoors.

(B/2) Battery - A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss. Use a 12VDC 1.2 to 1.5Ah rechargeable lead-acid battery. When a backup battery is not used, a loss of AC power will cause a loss of output voltage.

IMPORTANT NOTE: If a Cloud Node loses connectivity it will continue to function but it cannot make any changes.

Doors List

Wireless / Ethernet Connections

A - Wireless WiMAC- All wireless connections come pre-connected. If you find the antenna whip is off or your signal is weak, you will want to check this connection.

NOTE: If two Cloud Nodes are in the same vicinity (even within a mile) and you are unable to detect a wireless device on the nearest Cloud Node, check the other Cloud Node in Discovery to see if it connected to the wrong Cloud Node.

NOTE: By default, wireless devices use what is known as DHCP (Dynamic Host Configuration Protocol), which automatically assigns a dynamic (temporary) IP address for a network. For single io Ethernet connections, a static (permanent) IP address is REQUIRED; a static IP address is not required for Cloud Nodes.

B - Ethernet - Ethernet connected gate controllers accept RJ45 connections. When used, the controller will be assigned a DHCP address. Controllers can be assigned a static IP address by using the Lantronix network utility software referred to below.

NOTE: When using a Single io Power Over Ethernet (PoE), a 30 watts POE injector is required to power the Single io.

Wireless & Ethernet Diagrams

(1) Wireless WiMAC - All wireless connections come pre-connected.

(2) Ethernet - Ethernet connected gate controllers accept RJ45 connections. When used, the controller will be assigned a DHCP address. Controllers can be assigned a static IP address by using the Lantronix network utility software referred to below.

NOTE: By default, wireless devices use what is known as DHCP (Dynamic Host Configuration Protocol), which automatically assigns a dynamic (temporary) IP address for a network. For Single io Ethernet connections, a static (permanent) IP address is suggested; a static IP address is not required for Cloud Nodes.

Static IP Address

To set up a static IP address for an Ethernet device, the third-party Lantronix DeviceInstaller application can be used. The suggested static IP address can be obtained from your IT manager or network administrator. The default dynamic IP address that is already assigned to the device by the router may also be used and converted to a static IP address.

Download the Lantronix DeviceInstaller (stand-alone version) at the Lantronix website for the necessary zip file (and DeviceInstaller Help, if necessary) to install and use this application.

NOTE: When adding an Ethernet door controller, ensure that when you are using the Lantronix device installer app that your WiFi is turned off and you are hard-wired from your laptop to the customer’s network, otherwise you will not be able to see the devices.

Components

Additional Listed System Components

Single io	Run controls for multiple doors and/or build a larger network. Also used for legacy system change-out. Wireless Part Number: 1DW Ethernet Part Number: 1DE Power Over Ethernet Part Number: 1DPOE
Eight io	Run controls for multiple doors and/or build a larger network. Also used for legacy system change-out.Pro Wireless Part Number: 8DW Ethernet Part Number: 8DE
Proximity Reader	Must be UL 294 listed
Proximity Credentials	Must be UL 294 listed
Electronic Locking Hardware	Must be UL 294 listed

NOTE: For information about other products and services, see Products.

Single io Door Controller Board Legend

Connectors

This section describes the Single io connectors’ technical specifications.

Primary & Secondary Reader Connectors

5-pin terminal block supporting Wiegand protocols for communication with the reader.

NOTE: DO NOT power the transformer and backup battery until ALL wiring is completed and verified; incorrect wiring could cause damage to the product.

NOTE: For UL certified wire installations, all wire running from a door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(A/1) Main Reader - Mounted at the door with a 22/5 or 22/6 wire running to the door controller. Wire the reader to the controller as shown above. Check polarity and voltage carefully prior to powering the controller.

(B/2) Optional Secondary Reader - The Single io board has a second terminal that can be used to wire a second reader (optional)*. If an optional second reader is used, it should be mounted at the door with a 22/5 or 22/6 wire running to the controller as shown above. Check polarity and voltage carefully prior to powering the controller.

NOTE: Use the following reference for wiring a reader to the i/o board. Required:

Red: to + (positive) connector
Black: to - (negative) connector
Green: to 0 (zero) connector
White: to 1 connector
Brown: to L connector

* To order a second reader, reference part number RDRGR.

(C) Piezo (buzzer) - Optional piezo trigger wiring for a door prop alarm connects to (O) on the AUX relay (shown above). Two jumpers are required: one on the center pin and negative (-) (as shown here), another on the NO and the center pin. The piezo buzzer can be controlled with software rules.

5-Pin Connector A

5-Pin Reader Connector A	PIN	Notes
Power Output +	1	Positive 12VDC Out
Power Output -	2	Negative 12VDC Out
Reader Data - 0	3	Wiegand Reader Input Data 0
Reader Data - 1	4	Wiegand Reader Input Data 1
Reader LED Trigger - L	5	Reader LED Output Trigger

5-Pin Connector B (Optional)

5-Pin Reader Connector B	PIN	Notes
Power Output +	1	Positive 12VDC Out
Power Output -	2	Negative 12VDC Out
Reader Data - 0	3	Wiegand Reader Input Data 0
Reader Data - 1	4	Wiegand Reader Input Data 1
Reader LED Trigger - L	5	Reader LED Output Trigger

3-Pin Connector - A / B / O

3-Pin Connector	PIN	Notes
DPS Input - A	1	Door Position Sensor or assignable
REX Input - B	2	Request to Exit or assignable. Output 0 (NO or NC and + or - selectable)
Output - O	3	Trigger out with jumper configuration for wet positive (+) or negative (-) output.

3-Pin Connector - NC / C / NO

3-Pin Connector	PIN	Notes
Normally Closed - NC	1	Normally closed connection for main form C relay with optional jumper configuration for wet positive (+) or negative (-) output.
Common - C	2	Common connection for main form C relay.
Normally Open - NO	3	Normally open connection for main form C relay with optional jumper configuration for wet positive (+) or negative (-) output.

Power Port Connector

Power into the controller board is non-polarity sensitive, meaning that the positive (+) connection (red wire) may go to either of the two posts.

2-Pin Connector	PIN	Notes
Controller Power Input +	1	12VDC Positive
Controller Power Input -	2	12VDC Negative

Wireless LED Indicators

Wireless LED indicators are shown on the controller board for LINK, HEART, AUX, and RELAY.

LED	Light	Status
LINK	Solid On	No connection
	Off	Connection is Good
HEART	Flashing	Normal operation.
	Solid On	Possible serious hardware function. Call Support.
AUX	Solid On	Relay actuated, active.
	Solid Off	Relay is at rest, not active.
RELAY	Solid On	Relay actuated, active. (Normally Open, O connection)
	Solid Off	Relay is at rest, not active. (Normally Closed, C connection)

Ethernet LED Indicators

Ethernet LED indicators are shown on the controller board for LINK, HEART, AUX, and RELAY.

LED	Light	Status
LINK	Solid On	No Connection
	Off	Connection is Good
HEART	Flashing	Normal operation.
	Solid On	Possible serious hardware function. Call Support.
AUX	Solid On	Relay actuated, active.
	Off	Relay is at rest; not active.
RELAY	Solid On	Relay actuated, active. (Normally Open, O connection)
	Off	Relay is at rest; not active. (Normally Closed, C connection)

Installing a Reader to a Door Controller

Wiring

Recommended Wiring Dimensions

Use 26 gauge minimum, 18 gauge maximum, stranded wire for general wiring. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Follow these recommended wiring sizes.

Wiring For	Recommended Dimensions
Power Input	18 gauge 2 (18/2) conductor wire
Reader	22 gauge 6 (22/6) conductor wire
Strike / Maglock	18 gauge 2 (18/2) conductor wire
REX	18 gauge 4 (18/4) conductor wire

Primary & Secondary Reader Wiring Diagram

NOTE: DO NOT power the transformer and backup battery until ALL single io wiring is completed and verified; incorrect wiring could cause damage to the product.

NOTE: For UL certified wire installations, all wire running from a Single io / Eight io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(B/2) Optional Secondary Reader - If an optional second reader is used, it should be mounted at the door with a 22/5 or 22/6 wire running to the controller as shown above.* Check polarity and voltage carefully prior to powering the controller.

NOTE: Use the following reference for wiring a reader to the i/o board. Required:

Red: to + (positive) connector
Black: to - (negative) connector
Green: to data 0 (zero) connector
White: to data 1 connector
Brown: to LED connector

* To order a second reader, reference part number RDRGR.

(C) Piezo (buzzer) - Optional piezo trigger wiring for a door prop alarm connects to (O) on the AUX relay (shown above). Two jumpers are required: one on the negative (-) and center BUS pin (as shown here), another on the NO and center pin. The piezo buzzer can be controlled with software rules.

If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

AUX Device Output Wiring Diagram

(A) AUX Device - An AUX device can be connected to the door controller to be triggered based on specified events in the system. The most typical is a door prop alarm. Connect this device as shown above. The O (AUX Output) uses board power to trigger the device so be sure correct amperage and voltage are available. If a full relay is needed, an AUX relay can be connected to the (O) output to be triggered.

(B) NC/NO Jumper - If the device connected requires power to be triggered then place the jumper between the center pin and NO. If the device requires dropping power to be triggered then place the jumper between the center pin and NC.

(C) +/- Jumper - If the device needs negative (-) on the trigger leg then place the jumper between the center pin and (-). If the device needs positive (+) on the trigger then place the jumper between the center pin and (+).

Piezo Device to Door Controller Installation

Maglock / Exit Device Wiring Diagram

A magnetic lock, or maglock, is a locking device that consists of an electromagnet and an armature plate. Locking devices can be either "fail safe" or "fail secure". The electromagnet portion of the lock is typically attached to the door frame; a mating armature plate is attached to the door. The two components are in contact when the door is closed. When the electromagnet is energized, a current passing through the electromagnet causes the plate to attract to the electromagnet, creating a locking action.

Installing a REX and Maglock to a Door Controller

NOTE: For UL certified wire installations, all wire running from a Single io / Eight io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(A/1) Maglock - When installing a maglock, it is required to install an electronic REX (Request to Exit) device as well as a mechanical button at the same door (in case of electrical failure) for free egress. Run 18/2 wire connections from the maglock to the door controller as shown above.

NOTE: If possible, when installing a maglock, avoid using and wiring up the bond sensor at the maglock for a DPS. A bond sensor is a built-in DPS on a maglock. For some unknown reason, it is not compatible with our programming. When a DPS is required, install an actual DPS.

(B/2) REX / Exit Device - Mounted in the desired location with an 18/5 wire running from the REX to the controller (18/3 wire if non-powered REX). Wire the REX to the controller and maglock as shown above. If using a powered REX, run to any 12VDC output on the controller. (If reporting is not needed in the system, simply eliminate the dashed wire.)

(C/3) Jumper - Use the designated positive (+) or negative (-) board voltage out of (NO) and (NC). If the jumper is off, the relay is a standard “dry contact” needing input into common. In this diagram, the jumper is placed on the top (-) and center pin to operate the maglock.

NOTE: When using Bosch and WBOX brand REX devices, they need to be wired to NO (Normally Open) and C (Common) instead of NC (Normally Closed) and C (Common).

Locking Relay Wiring Diagram

(A) Diode - The provided diode MUST be installed when using a strike. Install at the strike with the stripe of the diode on positive (+) and the black on negative (-).

IMPORTANT: The diode MUST be installed as close to the lock as possible. The best scenario (if possible) is directly across the screw terminals on the lock (as shown in the first image). Another option is to splice the diode in parallel (shown in image two), connecting it to the positive (+) and negative (-) strike wires using dolphin connectors, and crimp the wires. For questions or detailed information, please contact the ProdataKey Support staff.

Installing the diode backward for a strike can cause the Cloud Node or the io door controller to reboot. A damaged or blown (dead) diode can act as if there is no diode, installed backward, or show incorrect data in the logs such as a card scan when the strike returns to the default state.

B - NC - Used for maglocks (or strikes in fail-safe configuration). Connect the negative (-) of the maglock or strike to NC on the door controller.

C - NO - Used for strikes in fail-secure configuration. Connect the negative (-) of the strike to NO on the door controller.

D - Jumper - Used to designate (+) or (-) board voltage out of NO and NC. If the jumper is off, the relay is a standard “dry contact” needing input into common. In this diagram, the jumper is placed on (-) side to operate the strike.

NOTE: For UL certified wire installations, all wire running from a single io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

Diode Setup

A diode is a standard semiconductor device integral to the safe and proper function of the door controller. It acts as a grounding tool, allowing the flow of current in one direction only. When a door strike is called / requested / sent, the coil sends a spike (also called “kickback voltage”) down the line with as much as 50,000 volts. Without a diode semiconductor, this kickback voltage would damage the control equipment. When properly installed, the diode keeps kickback voltage localized at the lock.

To protect your equipment against electrical kickback, the diode must be installed across the DC powered lock, at the strike, between positive (+) and ground (-). DC voltage is polarized. The diode must be installed in the direction shown in the illustrations: Gray stripe to positive (+), black to negative or ground (-).

Fail-Secure Door Strike Wiring Diagram

Locking devices can be either "fail safe" or "fail secure". A fail-secure locking device remains locked when power is lost. An electric strike replaces the fixed strike faceplate often used with a latch bar. It normally presents a ramped surface to the locking latch allowing the door to close and latch just like a fixed strike.

Installing a Strike to a Door Controller

NOTE: For UL certified wire installations, all wire running from a Single io / Eight io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(A) Diode - The provided diode MUST be installed when using a strike. Install at the strike with the stripe of the diode on positive (+) and the black on negative (-).

IMPORTANT: The diode MUST be installed as close to the lock as possible. The best scenario (where possible) is directly across the screw terminals on the lock (as shown in the first image). Another option is to splice the diode in parallel (shown in image two), connecting it to the positive (+) and negative (-) strike wires using dolphin connectors, and crimp the wires. For questions or detailed information, please contact our ProdataKey Support staff.

(B) NO - Used for maglocks (or strikes in fail-safe configuration). Connect the negative (-) of the maglock or strike to NC on the door controller.

(C) Jumper - Use the designated positive (+) or negative (-) board voltage out of (NO) and (NC). If the jumper is off, the relay is a standard dry contact needing input into common. In this diagram, the jumper is placed on the negative (-) and center pin to operate the maglock.

If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

Diode Setup

Fail-Safe Door Strike Wiring Diagram

Locking devices can be either "fail safe" or "fail secure". A fail-safe locking device unlocks when power is lost. An electric strike replaces the fixed strike faceplate often used with a latch bar. It normally presents a ramped surface to the locking latch allowing the door to close and latch just like a fixed strike.

NOTE: For UL certified wire installations, all wire running from a Single io door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(A) Diode - The provided diode MUST be installed when using a strike. Install at the strike with the stripe of the diode on positive (+) and the black on negative (-).

IMPORTANT: The diode MUST be installed as close to the lock as possible. The best scenario (where possible) is directly across the screw terminals on the lock (as shown in the first image). Another option is to splice the diode in parallel (as shown in image two), connect it to the positive (+) and negative (-) strike wires using dolphin connectors, and crimp the wires. For questions or detailed information, please contact our ProdataKey Support staff.

(B) NC - Used for maglocks (or strikes in fail-safe configuration). Connect the negative (-) of the maglock or strike to NC on the door controller.

If you have any questions or need help with installation or with any of the hardware described in this manual, please feel free to contact the ProdataKey Technical Support staff.

Diode Setup

Door Position Sensor (DPS) Wiring Diagram

(1) DPS - The Door Position Sensor is mounted on the door frame in the desired location with a 22/2 wire running from the DPS to the controller. (When using two DPS sensors for double doors, wire them in series with only two conductors running back to the controller.)

(2) Input A - Rule-based inputs can be triggered by using the (A) input for something other than DPS.

NOTE: When input (1) receives a negative (-) connection from the controller, the input is triggered until the negative is dropped. A rule can be set up to trigger any output based on this input trigger.

NOTE: In the event that a single io Ethernet door controller goes down and is set to DHCP, when the controller comes back online, it will be necessary to use the Lantronix device installer to see what IP address the controller is pulling. The IP address for that controller will have to be changed.

Cloud Node Backup

To restore a backup to a Cloud Node, the Cloud Node must be connected to the Internet.

Transferring a Cloud Node

NOTE: If a Cloud Node is owned by a dealer and another dealer wants to take over the account, the owner of the account must first delete it out of their name before the new dealer can take it over.

Technical Support

Should you require any technical assistance, please contact our knowledgeable ProdataKey Support staff. Your support queries covering hardware, software installation, trouble tickets, troubleshooting, return merchandise authorization (RMA), or any other questions will be addressed as immediately as possible.

NOTE: In order to receive an RMA from pdk, we must first troubleshoot the device prior to the user receiving an RMA number and the device being returned to the user.

Support:

Phone: 801.317.8802 option #2 or direct at: 801.206.4086
Email: support@prodatakey.com

ProdataKey, LLC - 67 West 13490 South, Draper, Utah 84020 United States

Safety, Maintenance, & Operational Information

Updated versions of this document will be posted to the ProdataKey website, as required. Other user manuals are also available on the ProdataKey website’s Document Library.

In this manual, ProdataKey and its door controllers are referred to as the PDK products, single io, eight io, product, network door controller, device, device controller, and Cloud Node.

Liability

Every care has been taken in the preparation of this document. Please feel free to inform ProdataKey Support of any inaccuracies or omissions in this documentation. We welcome your feedback and suggestions. ProdataKey cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice.

ProdataKey makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ProdataKey shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Patents Pending - ProdataKey has intellectual property rights relating to technology embodied in the product described in this document.

Equipment

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or an approved third party. Use only spare parts provided by or recommended by ProdataKey.

After the system is installed and working properly, no further maintenance or testing is required.

Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.

Trademark Acknowledgments

ProdataKey, Prodata Key, prodatakey, PDK, Prodata, are registered trademarks or trademark applications of ProdataKey in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. Permission to use, copy, modify, and distribute this software and its documentation for any purpose with or without fee is hereby granted, provided that the copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation.

Regulatory Information

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for:

Radio frequency emissions when installed according to the instructions and used in its intended environment.
Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.

Safety

This manual has been prepared to help you install the product. Read through the installation instructions carefully before installing the product. Keep the guide for future installation and maintenance reference.

This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If your connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (shielded twisted pair) or another appropriate method.

The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/ EN/UL 60950-1.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Supported Readers

Door controllers accept standard 26-bit Wiegand data input from approved readers.

Support / Sales

Support

Phone: 801.317.8802 option #2 or call direct at: 801.206.4086
Email: support@prodatakey.com
Direct Dealer Support Line: 801.206.4086

Sales

Phone: 801.317.8802 option #1
Email: sales@prodatakey.com

Notice

The ProdataKey Single io and Eight io door controllers are intended for indoor use only.
The ProdataKey product shall be installed by a trained professional.
The ProdataKey product shall be used in compliance with local laws and regulations.
The ProdataKey product shall be installed within a secured area.
Mount in a dry and well-ventilated environment.

To provide the best conditions and proper operation of the product, the Cloud Node and controller must be securely mounted in accordance with the installation instructions.
Do not install the door controller box on unstable brackets, surfaces, or walls.
To use the single door controller outside or in harsh environments use ProdataKey Gate Controller. Call sales for the proper model based on your application.

Use only applicable tools when installing the ProdataKey product. Using excessive force while mounting the product could cause damage.
Avoid exposing ProdataKey product to shocks or heavy pressure.

Do not use chemicals, caustic agents, or aerosol cleaners to clean the product. Use a clean cloth dampened with pure water for cleaning the exterior of the enclosure.
Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or a ProdataKey authorized third-party vendor.
Use only spare parts provided by or recommended by ProdataKey Support or a product reseller.
Do not attempt to repair the product by yourself. Contact our ProdataKey Support or your ProdataKey authorized distributor for service matters.
Use a can lock to ensure secure enclosures and prevent tampering.
Protect the power cord, Ethernet cable, and transformer wires from being walked on or pinched, particularly where the wiring exits the box.
For UL certified installations, all cable runs from readers to the door controller must be less than 98.5 feet (30 meters).