Live Events is a feature that shows door events that are happening in real-time. The current state of doors is displayed, as they occur, either with or without debug mode enabled. This screen will show live details of every event occurring in the software. For example, when a card is scanned, this will show the user who scanned, and the door they scanned at. It will also show whether or not access was granted, and what type of credential was used. Links are also available to edit a user’s information or configuration settings of a door. To alter the settings of the user, simply click the user link to be redirected to the user’s profile. To alter the setting of the door, choose the device link to be redirected to the device’s configuration settings.

If a user’s card was input incorrectly or has not been programmed in the system, you can use the Live Events screen to find and add the card number used. Once the user scans their credential, the Events screen will show an unknown card swipe. Debug mode can then be used to find the card number. To do this, toggle the Debug Mode button, and find the card number in the event’s raw data field. This number can then be copied and added to a user’s profile.

If a user wants to see logs for specific events, the Filter option can be used. To do this, choose the Filter drop-down menu. Select the + icon next to events, and choose the type of events you want to display, for example, Access Denied. The only events displayed will now be those that show Access Denied.

All Permission roles have access to the Live Events features.

Live Events Overview

Clicking the Live Events icon in the Cloud Node Appliances home screen opens the Live Events screen. This screen shows any existing events and allows the selection and creation of live events. If there are no existing events, NO LIVE EVENTS is displayed.

Filters

NOTE: The Filters option is only available when Debug Mode Disabled is set.

Click anywhere to the right of the Filters field name or on the down arrow at the far right to create a new event.

Events

Any existing events are listed under the Events heading. To add an event, click the + icon next to Events.

Check the desired Events option(s), or use the Filter field to search for specific filter options. Results from the selected options can be viewed in real-time as they occur for the following event types:

Credentials Input - Any credential (PIN/card/fob/etc) is entered on a reader.
Known Person - An individual who is in the system scanned a credential (PIN/card/fob/etc).
Access Allowed on Multiswipe - A known credential was scanned and access was allowed with multiple swipes.
Any Duress PIN Entered - A duress PIN was used to authenticate at the reader.
Entity Added - An entity (Person/Group/Device/Partition/etc) was added to the system.
Entity Modified - An entity (Person/Group/Device/Partition/etc) was modified in the system.
Entity Removed - An entity (Person/Group/Device/Partition/etc) was removed (deleted) from the system.
Open (Lock) - A device (Door/IO/Elevator Relay) is opened (activated/unlocked).
Close (Lock) - A device (Door/IO/Elevator Relay) is closed (deactivated/locked).
Try to Open - A command to open/activate the door/device occured through either States or Device in Configuration.
Try to Open for Some Time - A command to open/activate was made through the States page.
Do Not Disturb - A Do Not Disturb command was sent to the Door/Device.
Force Toggle - The current state of the Door/Device/Relay was toggled and will remain in this state until Force Toggled again.
Force Alarm Clear - The Forced Alarm state for the device was cleared.
Circuit Breaker On - An flood of event logging (40 events in 30 seconds) occurred on either input A or B (DPS or REX), this disables the input for 30 minutes.
Circuit Breaker Off - A previously triggered Circuit Breaker event ended, either through.
Anti-Passback Violation - An Anti-Passback Violation (a credential previously used for entry was used for entry again without being used for exit between the events) occurred.

Click SELECT.

As the selected event(s) occur, information about the event is displayed in real-time. Information details vary depending on the debug mode setting.

PHOTO SIZE

When an event occurs, a photo of the person associated with the event is shown (when the user’s photo has been added) along with the other event information.

PHOTO SIZE can be used to set the size of the photo that is displayed for the person associated with an event.

NOTE: The PHOTO SIZE feature is only available when Debug Mode Disabled is set.

When the user’s photo has been added, click PHOTO SIZE to toggle a view of the slide bar that can be used to increase or decrease the user’s photo size that is associated with the event.

Debug Mode

Debug Mode is only available to users with the permission level of Integrator.

NOTE: Adding permissions to a Cloud Node must be done by the dealer or a customer-level Integrator assigned by the dealer; it cannot be done by Technical Support.

Debug Mode Disabled

Disabled - Click to toggle this setting. Basic information about the event state is provided (without debug information). When a user photo has been added, the photo size can be changed using the sliding bar. Filters options are only available when Disabled is selected.

Debug Mode Enabled

Enabled - Click to toggle this setting. Detailed debug information about the event state is provided. When set to Enabled, the PHOTO SIZE and Filters features are unavailable.