Live Events

Time - This column displays the local time (as configured for the Cloud Node) when the Event occurred.

Location - This column displays the Cloud Node where the Event occurred.

Result - This column displays details about an Event that occurred and the Photo for a Person, if one was uploaded for that person.

A user with Integrator or Admin-level permissions can switch between viewing Live Events results and enabling Debug Mode.

Tapping or clicking the Debug Mode button displays the Debug Mode view, while tapping or clicking the Live Events slider returns the display to the normal view. Debug Mode displays the raw information for the Event, which can be useful for troubleshooting issues, such as How to find a Credential number.

Cloud Nodes - Tap or click on the box next to a Cloud Node to include/exclude the selected Cloud Node(s) from being displayed, and exclude Cloud Nodes that are not selected. If no Cloud Nodes are selected, all Cloud Nodes will be included in the Live Event view.

Events - Tap/click on the box next to an Event to include/exclude the selected Event(s) from being displayed and exclude Events that are not selected. If no Events are selected, all Events will be included in the Live Event view.

Photo Size - If a photo is added to a Person, when a Credential scan occurs, the photo will be displayed along with the other Event information. The Photo Size slider can be used to set the size of the photo that is displayed for the person associated with an event. When the user’s photo has been added, adjusting the Photo Size slider will increase or decrease the size of the user’s photo shown in Credential scans.

After selecting any filters that need to be applied to the Live Events view, tap/click the Apply Filters button to return to the Live Events view to begin filtering based on the selected Events.

When viewing Live Events, several Events can be displayed. These differ from the Events displayed and available for use with People/Group Rules and System Event Rules. The Live Events feed will display all Events available or filtered only to show certain event types. Any Event in Live Events will display the Door/Device where the Event occurred, if applicable.

Event Filter Details

• Auto-Open Enabled - An Auto Open schedule began on the indicated Door/Device
• Auto-Open Disabled - An Auto Open schedule ended on the indicated Door/Device
• Open (DPS) - A door position sensor (DPS) on the indicated Door/Device was opened.
• Close (DPS) - A door position sensor (DPS) on the indicated Door/Device was closed.
• Request to Exit Open - A 'Request to Exit' (REX) input on the indicated Door/Device was activated (opened)
• Request to Exit Closed - A 'Request to Exit' (REX) input on the indicated Door/Device was deactivated (closed).
• Propped Alarm - The door indicated was held or propped open longer than the configured prop trigger time. 
• Propped Alarm Clear - The door indicated has been closed, ending the Prop Alarm.
• Forced Alarm - The indicated door was opened without an authorized Credential being read or a Request to Exit (REX) input being received.
• Circuit Breaker On - A 'Circuit Breaker' event occurred in the indicated Door/Device. This is a flood of event logging (40 events in 30 seconds) occurring on either input A or B (DPS or REX), which disables the input for 30 minutes.
• Circuit Breaker Off - A previously detected 'Circuit Breaker' logging event on the indicated Door/Device ended.
• Partial Connectivity Detected - The indicated Controller is not responding, but contact with the WiMac radio is established. 
• Partial Connectivity Cleared - Communication between the WiMac radio and the indicated Controller is restored.
• All Prop Clear - The doors indicated have been closed, ending all active Prop Alarms.
• No Person Associated with Credentials - A Credential read at the indicated Door or Device was not recognized or was not assigned to a Person on the Customer Account.
• Access Denied - A valid credential, assigned to a person in the system, was used at the indicated Door/Device, and access was denied due to either no Access Rule being present or a Deny rule is active.
• Access Allowed - A credential with a valid Access Rule was read at the indicated Door or Device, unlocking the Door/Device as configured.
• Communication Loss - Communication with the indicated Controller was lost.
• Communication Loss Clear - Communication with the indicated Controller was re-established
• Overcurrent Detected - Higher than intended current draw to attached devices (reader, REX, locking hardware, etc) occurred on the indicated Controller.
• Overcurrent Cleared - Higher than intended current stopped occurring on the indicated Controller.
• Undervoltage Detected - Insufficient amperage from the power supply was detected with the indicated Controller
• Undervoltage Cleared - An insufficient amperage from the power supply event ended on the indicated Controller
• Input Power Connected - Primary input power was connected to the indicated Controller.
• Input Power Disconnected - Primary input power was disconnected or lost for the indicated controller. 
• Low Power Mode On - The indicated Controller entered 'Low Power' mode, where any attached devices (reader, REX, locking hardware, etc) will be powered off to maintain battery life.
• Low Power Mode Off - The indicated Controller ceased to be in 'Low Power' mode.
• Battery Connected - An external battery was connected to the indicated Controller.
• Battery Disconnected - An external battery was disconnected from the indicated Controller.
• Duress PIN Entered - A duress PIN was entered at the indicated Door/Device.
• Card Scan Error - An invalid card scan (invalid/unknown format or unreadable) was detected at the indicated Door/Device.
• Anti-Passback Violation - An Anti-Passback violation occurred. 
• Packetized Protocol Error - Touch io Reader is not paired correctly, and a credential is scanned