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PDK io - Customers

  • Updated

Customers Overview

The Customers section of the PDK io software defines the name of the company (or companies) that will set up and control their Cloud Node(s) and the attached door access control device(s) and permissions. Each customer is a separate entity controlling their own Cloud Node(s) and their connected devices. The PDK io software provides complete control from any device (desktop, laptop, smartphone, tablet), anywhere, at any time.

NOTE: Multiple customers may not control the same Cloud Node. Each customer can have one or more  Cloud Node(s). 

Customers_Screen.png

 

Add a new Customer 

Click the + icon next to Customers.

Customers_-_Add.png

The New Customer screen is displayed. 

createcustomer1.png

Enter the customer name.

  • Check Use Bluetooth Credentials if you are using a smart device for Bluetooth access.
  • Check Use Mobile Credentials if you are using a smart device for access. 
  • Check Comelit if you are using the Comelit intercom system integration
  • Check Azure Active Directory if you are using the Azure Active Directory integration.

Then, click Save in the upper-right corner. 

The new customer icon is displayed under the Customers heading and listed in alphabetical order (if multiple customer names exist). 

New_Customer_Name_Icon.png

Click on the newly created customer icon to access the options to add Customers, a Cloud Node, and/or Permissions.

New_Customer_Name_Options.png

 

Editing an existing Customer

Information about existing Customers, Cloud Nodes, and Permissions may be viewed and edited by clicking on a customer’s name found under the Customers heading. 

New_Customer_Name.png

Information is displayed, showing Customers, Cloud Nodes, and Permissions that were previously created in the system.

Customers_Cloud_Nodes_Permissions_Screen.png

The customer's name may be edited, if required, by clicking the edit icon Edit_Icon.png. 

The Edit Customer screen is displayed, which shows the customer's name. The customer's name information can be edited if necessary. 

editcustomer2.png
  • Check Use Bluetooth Credentials if you are using a smart device for Bluetooth access.
  • Check Use Mobile Credentials if you are using a smart device for access. 
  • Check Comelit if you are using the Comelit intercom system integration
  • Check Azure Active Directory if you are using the Azure Active Directory integration.

Then, click Save in the upper-right corner. 

 

Delete Customers

Hover the cursor over the customer to be deleted and click the trash icon Trash_Icon.jpg.

NOTE: All data for the selected customer will be permanently deleted and unrecoverable. Perform this delete function with caution. 

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