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Red Gate Controller User Manual

  • Updated

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Red Gate Controller Manual

Rev: 1.1.0

Ethernet - Part Number: RGE
Wireless - Part Number: RGW

 

Table of Contents

Package Contents Specifications Installation Connections
  Wiring Compliance Information  

 

Package Contents

The Red Gate Controller comes standard with Ethernet as well as an onboard power supply that is built into the controller. Optional wireless and PoE modules are also available and may be purchased separately.

Red-Gate-Manual-Package-Contents.jpg
  • Red Gate Controller 
  • Battery Leads (1)
  • Jumpers (4)
  • Diodes (2)
  • Enclosure Screws (2)
  • QuickStart Guide (1)

 

Specifications

Connections Communication Options Environmental
Enclosure Weight Compliance

Connections

  • Removable screw-down terminals
  • Polarized DC-only Power Supply Input
  • Industrial-grade 2Amp Form-C Relays (2)
  • Reader Input (2)
  • Input A (2)
  • Input B (2)
  • Additional power and ground connections for devices other than door connectors

Communication Options

  • Ethernet
  • WiMAC wireless mesh (2.4 GHz / 802.15.4)
  • Encryption: AES 128-bit
  • Wireless Range: 1-mile line of sight / 450 ft. indoor average

Environmental

  • Temperature: -20ºC ~ +60ºC / -4ºF ~ +140ºF
  • Humidity: 0%–95% relative humidity noncondensing

Enclosure

  • Dimensions (W x H x D) 10.4375” x 7.625” x 3”
  • Metal lockable security can (indoor use only)

Weight

  • 3 Lbs.

Compliance

  • Conforms to UL 294

 

Installation

This section of the manual provides instructions for installing the ProdataKey Red Gate controller. Before you begin the installation, read the instructions thoroughly. Make sure you have read and understood the Safety Information.

WARNING: Disconnect power before working with the ProdataKey product. DO NOT mount the product while power is applied. Always apply power at the end of the installation after verifying wiring connections are correct; incorrect wiring could cause damage to the product.

IMPORTANT: A ProdataKey Cloud Node is required to operate the Red Gate controller.

Pre-Installation Requirements Mounting Instructions Power / Battery Battery Maintenance, Replacement, & Disposal

 

Pre-Installation Requirements

Power

  • 12V–24V DC Input
  • Power Supply not included.
  • Powers readers and other door hardware directly from the bus

Recommended Tools

  • Drill and the appropriate size drill bit
  • Phillips / Slotted screwdriver (to match screw heads)
  • Wall anchors (2) if mounting to drywall
  • Pencil (to mark hole positions on the mounting surface)
  • Wire crimper/stripper

Mounting Instructions

  • Mount the Red Gate controller at the door/device or as centrally located as possible.
  • Install the Red Gate  and Cloud Node in an environmentally controlled and secure area.

These instructions allow you to easily fasten the box properly and securely to a wall surface. Prior to beginning, ensure you have the package contents, tools, and necessary materials for the installation on an appropriate surface (i.e., drywall, wood).

  • Use the Red Gate box to mark the hole positions on the wall, and drill holes into the surface. If mounting onto drywall, insert the anchors into the holes to secure the screws to the surface.
  • Align the enclosure’s holes to the holes in the wall surface and mount the controller box with the screws so the box is securely fastened to the wall.

Power / Battery

Using a battery that meets the following specifications will provide at least 30 minutes of backup power in the event of an AC power loss:

  • Recommended Battery Type: 12 VDC 8 Ah lead-acid battery
  • Recommended Battery Size: 4” x 3.5” x 3” (L H W)
  • Max Battery Dimensions: 6” x 5” x 4” (L H W)

A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss. When a backup battery is not used, a loss of AC power will cause a loss of output voltage. A backup battery must be installed in order to comply with UL 294.

Add the 12V DC 8 Ah battery, attaching the wires from the battery to the circuit board battery terminal (illustration below).

 

Red_2_Manual_Battery_Wiring_Diagram.jpg

The input power connection is polarity sensitive, meaning that it has fixed positive and negative connections. From the onboard power supply, connect a red 18/2 wire from the positive (+) DC terminal to the positive (+) Cloud Node connector. Connect a black 18/2 wire from the onboard power supply negative (-) DC terminal to the negative (-) Cloud Node connector (A/1 in the illustrations above).

NOTE: DO NOT connect the backup battery until ALL wiring is completed and verified; incorrect wiring could cause damage to the product.

For information about connecting other wires, such as power wires to third-party locks, readers, and other devices, see the respective manufacturers’ instructions.

 

Battery Maintenance, Replacement, & Disposal

The Red Gate Controller features a battery charger and constantly monitors the battery’s health and statistics.

Check the battery regularly and replace it only with an identical battery or a ProdataKey recommended battery. Dispose of used batteries according to local regulations or the battery manufacturer’s instructions.

IMPORTANT: There is a risk of a battery explosion if the battery is incorrectly replaced.

 

Connections

Board Overview Connectors Board Systems LED Indicators

 

Board Overview

 

Red_2_Expander_User_Manual_Ethernet_Connection.jpg

Standard Ethernet Board - An Ethernet connection is one of the Red Gate communications option.

Red_2_Manual_Red_2_Board.jpg

Red_2_Manual_Legend_Horizontal.jpg

Connectors

This section describes the Red Gate connector's technical specifications.

Red_2_Manual_Connectors.jpg

The voltage end connector will be 12/24VDC.

Red_2_Manual_5-Pin_Connector.jpg

5-Pin Connector Port PIN Notes
Power Output + 1 Positive 12VDC Out
Power Output - 2 Negative 12VDC Out
Reader Data 0 3 Input Data 0 / OSDP B
Reader Data 1 4 Input Data 1 / OSDP A
Reader LED Trigger L 5 Reader LED Output Trigger

 

Red_2_Manual_3-Pin_Connector_A-B--.jpg

3-Pin Connector Port PIN Notes
DPS Input A 1 Door Position Switch (or assignable in programming).
REX Input B 2

Request to Exit (or assignable in programming).
Ground - 3 Ground

 

Red_2_Manual_3-Pin_Connector_NC-C-NO.jpg

3-Pin Connector Port PIN Notes
Normally Closed NC 1 Normally closed connection for main form C relay with optional jumper configuration for wet positive (+) or negative (-) output.
Common C 2

Common connection for main form C relay.
Normally Open NO 3 Normally open connection for main form C relay with optional jumper configuration for wet positive (+) or negative (-) output.

Red_2_Manual_Power_Port_Connector.jpg

2-Pin Connector Port PIN Notes
Controller Power Input + 1 12/24 VDC Positive
Controller Power Input GND 2

12/24 VDC Negative

Important Note: Power into the Red Gate Controller board is polarity sensitive, meaning that it has fixed positive and negative connections.

 

Board Systems LED Indicators

LED indicators are shown on the controller board for POWER, HEART, LINK, and ethernet LEDS located on the ethernet port.

Red_2_Expander_User_Manual_LED_Indicators.jpg

 

LED Light Status
POWER On Primary Power Connected
POWER Off No Primary Power Connected or Battery Operation
HEART Flashing The controller is operating normally.
HEART Off There is a controller issue. Contact Support.
HEART Solid On There is a controller issue. Contact Support.
LINK Flashing Cloud Node Connection detected
LINK Solid On No Cloud Node Connection was detected
LINK Off No Ethernet Cable Connected / No WiMac module attached properly
Ethernet Speed Solid On The network connection is working
Ethernet Speed Off The network connection is not working or no cable connected.
Ethernet Activity Flashing There is an active connection to a network through the cable.
Ethernet Activity Solid On There is no network activity through the cable.
Ethernet Activity Off There is no connection to a network through the cable.

When a relay is triggered, an LED near the appropriate relay will turn on, showing the relay has changed state.

 

Wiring

Recommended Wiring Dimensions Diode Setup Reader Connectors Door Position Sensor (DPS) Wiring Diagram
Maglock/Exit Device Wiring Diagram Fail-Secure Door Strike Wiring Diagram Fail-Safe Door Strike Wiring Diagram  

NOTE: For UL-certified wire installations, all wire running from a Red Gate Controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

  • Strip the wire ends as required.
  • Install the reader, and attach the wires, meeting your reader configurations.
  • Connect the wires between the door controller and locks and any other devices.

Recommended Wiring Dimensions

Use 26 gauge minimum, 18 gauge maximum, stranded for general wiring. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Follow these recommended wiring sizes.

Wiring For Recommended Size
Power Input 18 gauge 2 conductors (18/2) wire
Reader 22 gauge 6 conductors (22/6) wire
Strike / Maglock 18 gauge 2 conductors (18/2) wire
REX 18 gauge 4 conductors (18/4) wire
OSDP Reader 22 gauge 4 conductors Twisted-Pair (22/4) wire

 

Diode Setup

A diode is a standard semiconductor device integral to the safe and proper function of the door controller. It acts as a grounding tool, allowing the flow of current in one direction only. When a door strike is called/requested/sent, the coil sends a spike (also called “kickback voltage”) down the line with as much as 50,000 volts. Without a diode semiconductor, this kickback voltage would damage the control equipment. When properly installed, the diode keeps kickback voltage localized at the lock.

To protect your equipment against electrical kickback, the diode must be installed across the DC-powered lock, at the strike, between positive (+) and ground (-). DC voltage is polarized, meaning that it has fixed positive and negative connections. The diode must be installed in the direction shown in the illustrations: gray stripe to positive (+), black to negative or ground (-).

Diode_Installation.png

 

Reader Connectors

This section describes the Red Gate connector's technical specifications.

Red_2_Manual_Reader_Connectors_Diagram.jpg

(A) Port 1 Reader - The Port 1 reader is mounted at the first door with a 22/5 or 22/6 wire ran to the door controller. Wire the reader to the controller as shown above. Be sure to check polarity and voltage prior to powering the controller.

(B) Port 2 Reader - The Port 2 reader is mounted at the second door with a 22/5 or 22/6 wire ran to the door controller. Wire the reader to the controller as shown above. Be sure to check polarity and voltage prior to powering the controller.

(C) OSDP - Place jumper(s) to enable OSDP multi-drop capability for this Port.

(D) Piezo (buzzer) - Optional piezo trigger wiring for a door prop alarm, by connecting the Piezo wire to the NO on a designated relay. On the piezo relay channel, a jumper must be placed on the bus and negative (-) pins The piezo buzzer must be controlled by setting System Event rules.

NOTE: For UL-certified wire installations, all wire running from a door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

NOTE: Use the following reference for wiring a reader to the io board. 

Wiegand Readers:

  • Red: to + (positive) connector
  • Black: to - (negative) connector
  • Green: to 0 (zero) connector
  • White: to 1 connector
  • Brown: to L connector

OSDP Readers:

  • Red: to + (positive) connector
  • Black: to - (negative) connector
  • White: to 0 (zero) connector
  • Green: to 1 connector

 

Door Position Sensor (DPS) Wiring Diagram

Red_2_Manual_Door_Position_Sensor_Diagram.jpg

(A) DPS: The Door Position Sensor is mounted on the door frame in the desired location with a 22/2 wire running from the DPS to the controller. When using two DPS sensors for double doors, wire them in series with only two conductors running back to the controller.

(B) Input A: Rule-based inputs can be triggered by using the (A) input for something other than DPS.

NOTE: When input receives a negative (-) connection from the controller, the input is triggered until the negative is dropped. A rule can be set up to trigger any output based on this input trigger.

 

Maglock/Exit Device Wiring Diagram

A magnetic lock, or maglock, is a locking device that consists of an electromagnet and an armature plate. Locking devices can be either "fail-safe" or "fail-secure". The electromagnet portion of the lock is typically attached to the door frame; a mating armature plate is attached to the door. The two components are in contact when the door is closed. When the electromagnet is energized, a current passing through the electromagnet causes the plate to attract the electromagnet, creating a locking action.

 

Red_2_Manual_Maglock-Exit_Device_Wiring_Diagram.jpg

NOTE: For UL-certified wire installations, all wire running from a door controller to a lock, strike, or reader device must be less than 98.5 feet (30 meters).

(A) Maglock: When installing a maglock, it is required to install an electronic REX (request to exit) device as well as a mechanical button at the same door (in case of electrical failure) for free egress. Run 18/2 wire connections from the maglock to the door controller.

(B) REX/Exit Device: Mounted in the desired location with 18/5 wire running from the REX to the controller (18/3 wire if non-powered REX). Wire the REX to the controller and maglock. If using a powered REX, run to any 12VDC output on the controller. If reporting functionality is not needed in the system, simply eliminate the green wire.

(C) Jumper: Use the designated positive (+) or negative (-) board voltage out of (NO) and (NC). If the jumper is off, the relay is a standard “dry contact” needing input into common.

 

Fail-Secure Door Strike Wiring Diagram

A fail-secure locking device remains locked when power is lost. An electric strike replaces the fixed strike faceplate often used with a latch bar. It normally presents a ramped surface to the locking latch allowing the door to close and latch just like a fixed strike.

Red_2_Manual_Fail-Secure_Door_Strike_Diagram.jpg

(A) Diode: The provided diode MUST be installed when using a strike. Install at the strike with the stripe of the diode on positive (+) and the black on negative (-).

IMPORTANT: The diode MUST be installed as close to the lock as possible. The best scenario (if possible) is directly across the screw terminals on the lock. Another option is to splice the diode in parallel (shown in the image above), connecting it to the positive (+) and negative (-) strike wires using dolphin connectors, and crimp the wires.

(B) NO: Normally Open - Used for strikes in fail-secure configuration. Connect the negative (-) of the strike to NO (Normally Open) on the door controller.

(C) Jumper: Use the designated positive (+) or negative (-) board voltage out of (NO) and (NC). If the jumper is off, the relay is a standard “dry contact” needing input into common.

 

Fail-Safe Door Strike Wiring Diagram

A fail-safe locking device unlocks when power is lost. An electric strike replaces the fixed-strike faceplate often used with a latch bar. It normally presents a ramped surface to the locking latch allowing the door to close and latch just like a fixed strike.

Red_2_Manual_Fail-Safe_Door_Strike_Diagram.jpg

(A) Diode: The provided diode MUST be installed when using a strike. Install at the strike with the stripe of the diode on positive (+) and the black on negative (-).

IMPORTANT: The diode MUST be installed as close to the lock as possible. The best scenario (if possible) is directly across the screw terminals on the lock. Another option is to splice the diode in parallel (shown in the image above), connecting it to the positive (+) and negative (-) strike wires using dolphin connectors, and crimp the wires.

(B) NC: Normally Closed - Used for strikes in fail-safe configuration. Connect the negative (-) of the strike to NC on the door controller.

(C) Jumper: Use the designated positive (+) or negative (-) board voltage out of (NO) and (NC). If the jumper is off, the relay is a standard “dry contact” needing input into common.

 

Compliance Information

Notices FCC Compliance UL 294 Notices Liability
Intellectual Property Rights Hardware Notices Trademark Acknowledgments Regulatory Information
  Safety Disposal and Recycling  

Notices

  • The ProdataKey Red Gate Controller is intended for indoor use only.
  • The ProdataKey product shall be installed by a trained professional.
  • The ProdataKey product shall be used in compliance with local laws and regulations.
  • Mount in a dry, well-ventilated, secure environment.Do not install the door controller box on unstable brackets, surfaces, or walls.
  • Use only applicable tools when installing the ProdataKey product. Using excessive force while mounting the product could cause damage.
  • Avoid exposing ProdataKey product to shocks or heavy pressure.
  • Do not use chemicals, caustic agents, or aerosol cleaners to clean the product. Use a clean cloth dampened with pure water for cleaning the exterior of the enclosure.
  • Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or a ProdataKey authorized third-party vendor.
  • Use only spare parts provided by or recommended by ProdataKey Support or a product reseller.
  • Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.
  • Protect the power cord, Ethernet cable, and transformer wires from being walked on or pinched, particularly where the wiring exits the box.

FCC Compliance

FCC Compliance Statement: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Product can be used without license conditions or restrictions in all European Union countries, including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, The Netherlands, Portugal, Spain, Sweden, and the United Kingdom, as well as other non-EU countries, including Iceland, Norway, and Switzerland.

 

UL 294 Notices

  • The ProdataKey product shall be installed within a secured area.
  • A backup battery is required for UL 294 installations.
  • A UL 294 listed direct plug-in power supply with a “power ON” indication is required with the following ratings: 14 VDC 2 Amp 28 Watt. The power supply shall be visible after installation and located within 6 feet from the panel. The power supply ratings need to match the ratings of the non UL 294 listed power supply that was tested with the panel.
  • All cable runs to the door controllers must be less than 98.5 feet (30 meters).
  • Do not connect the power supply Transformer to a receptacle controlled by a switch.
  • Use a can lock to ensure secure enclosures and prevent tampering.
  • The wiring shall be in accordance with the National Electrical Code, ANSI/NFPA 70.

Section 8:

Feature

Level

Destructive Attack Level

II

Line Security

II

Endurance Level

IV

Standby Power

II

 

Liability

ProdataKey makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ProdataKey shall not be liable, nor responsible for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This product is only to be used for its intended purpose.

Every care has been taken in the preparation of this document. Please feel free to inform ProdataKey Support of any inaccuracies or omissions in this documentation. We welcome your feedback and suggestions. ProdataKey cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice.

 

Intellectual Property Rights

Patents Pending - ProdataKey has intellectual property rights relating to technology embodied in the product described in this document.

 

Hardware Notices

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Use only accessories that comply with the technical specification of the product. These can be provided by ProdataKey or an approved third party. Use only spare parts provided by or recommended by ProdataKey.

After the system is installed and working properly, no further maintenance or testing is required.

Do not attempt to repair the product by yourself. Contact ProdataKey Support or your ProdataKey authorized distributor for service matters.

 

Trademark Acknowledgments

ProdataKey, Prodata Key, prodatakey, PDK, Prodata, are registered trademarks or trademark applications of ProdataKey in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies. Permission to use, copy, modify, and distribute this software and its documentation for any purpose with or without fee is hereby granted, provided that the copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation.

 

Regulatory Information

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for

  • Radio frequency emissions when installed according to the instructions and used in its intended environment.
  • Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.

Safety

This manual has been prepared to help you install the product. Read through the installation instructions carefully before installing the product. Keep the guide for future installation and maintenance reference.

This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If your connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (shielded twisted pair) or another appropriate method.

The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/ EN/UL 60950-1.

 

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

 

Supported Readers

Most Wiegand and OSDP readers are compatible with the ProdataKey hardware. For information regarding the ProdataKey readers, see the available product data sheets at ProdataKey Readers

 

PDK Certification and Tutorials

Visit ProdataKey accesscontrol101.com for certification training and tutorials.

 

Manufacturer’s Limited Warranty

One to three-year warranty against defects in materials and workmanship. Full details at https://www.prodatakey.com/warranty.

 

Support / Sales

Technical Support

  • Phone: 801.317.8802 option #2
  • Email: support@prodatakey.com
  • Direct Dealer Support Line: 801.206.4086

Sales:

  • Phone: 801.317.8802 option #1
  • Email: sales@prodatakey.com

Copyright

© 2022 ProdataKey, LLC. All rights reserved. ProdataKey, the ProdataKey logo, the Red logo and other ProdataKey marks are owned by ProdataKey, LLC and may be registered. All other trademarks are the property of their respective owners. ProdataKey assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice.

Red Gate Controller Instruction Manual

ProdataKey Door Controllers

Ver. 1.1.0

Date: October 2022

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