Introduction to PDK:
ProdataKey’s advanced access control platform offers a seamless user experience across all devices, whether on-site or remote. Administrators can effortlessly issue credentials, modify access permissions, and automate schedules through an intuitive interface.
The platform enables centralized management of multiple locations under a single account, with People, Groups, and Rules databases synchronized across sites. Customizable real-time alerts notify users of controller issues, door props, or other system events, ensuring prompt action.
With full offline management capabilities, users can configure settings, add or remove users, and make system changes even before connecting hardware to the network. The System Dashboard provides real-time insights into device health and connectivity, enabling quick issue identification and troubleshooting from anywhere.
The PDK setup requires specific components, such as hardware units, software licenses, and configuration files, all of which will be supplied directly by the PDK team. If assistance is needed during the installation process, the PDK support team is available to guide you.
Prerequisite:
The client must install the PDK hardware at all designated entry points and input the required data into the PDK portal—including user information, access permissions, and visitor management settings. This step is mandatory to ensure a streamlined and user-friendly access experience before integration.
If the setup is updated on the PDK side, it is crucial to ensure that it remains consistent with the defined prerequisites to avoid any integration issues.
Initial Setup:
Before proceeding with the PDK setup on Entrata, the client must first obtain any one of the following Access Connect contracts based on their requirements:
Common Areas
Units and Common Areas
The Entrata team will assist in enabling the appropriate contract(s) as per the client's needs.
Once the contract is in place, ensure that your property data is synced with the HA database. Please refer to Sync Units to complete this process.
Property Setup:
In Entrata, navigate to Setup >> Properties >> [select your property] >> Property >> Entratamation >> Community Access section.
Click the Add Access Provider drop-down and select PDK
1. Authentication
In the Authentication tab, the current Authentication status will show as Pending. Click on the Authenticate Button to complete the Authentication.
In the PDK Login window that opens, enter your admin PDK Email Address and Password, then click on Sign in.
After Signing Up, a success screen appears to inform you that the authorization is complete. Close the PDK browser window and click "Next" in the Add Community Access Provider window to proceed to the Mapping step.
2. Mapping
Customers
In this tab, choose the desired PDK Customer from the drop-down menu and link them to your property by clicking the add button located in the same row.
NOTE: You can associate multiple PDK Customers with a single Entrata property. The added customers will display their access points on the Access Point screen.
Access Points
In the Access Point screen, we display PDK Doors along with their associated PDK Cloud Node and selected Customer Names.
This screen also allows you to update the Access Point name to meet your requirements. However, this change will only be reflected in the Entrata >> Resident Profile section and the Resident Portal app.
Default Groups
When a resident moves in, we need to know which access group they should be part of. Groups allow you to apply shared rules to multiple holders. When a resident moves in, they will automatically be given access to these groups. Select one or more groups from the Assigned PDK Default Group drop-down in line with the Resident Entrata Group.
Additionally, we also offer the option to map specific PDK Groups to Entrata Buildings. This enables targeted access to doors for residents of particular buildings.
By selecting "Yes" (as shown in the image below), the Entrata Building and Brivo Groups drop-down menus will appear. Choose the desired options from both drop-downs, then click the add icon to link the selected group(s) to the corresponding building(s).
Click the Save button, then continue to the next tab or the Users tab.
Unit To Access Groups
Users will see a list of all the Entrata building units for the property, each with a PDK Access Group dropdown menu. You can map the Entrata units to the PDK Access Group by selecting from the dropdown and then clicking "Submit." You will also see the Matched and Unmatched Units Sections. In the Matched Section, the Entrata unit and the PDK Access Group appear and use the same naming convention.
The list of mapped units will appear in the same tab, under the section labeled "View Mapped Units."
Initially, this section will be empty; once mappings are complete, all previously mapped units will be displayed here. You can delete the mapping in this section.
Users
In this tab, you’ll perform user mapping. On the left column, you’ll see a list of all PDK Users, each paired with an Entrata Resident dropdown on the right. Here, you can map an Entrata Resident to a PDK User by selecting the resident from the dropdown. Only Entrata Residents with an "Occupied" lease status are listed.
At the top of the mapping section, a list of matched users is displayed, indicating that users with the same name exist on both Entrata and PDK sides, allowing for quick mapping by simply clicking Submit.
The list of mapped users will appear in the same tab, under the section labeled "View Mapped Users."
Initially, this section will be empty; once mappings are complete, all previously mapped users will be displayed here. You can delete the mapping in this section.
Sync Users
In this tab, you’ll see a list of residents with an "Occupied" lease status who need to be mapped, but who do not have a corresponding PDK user with the same name. In such cases, this tab will create a PDK user with the resident's name and automatically complete the mapping.
The tab displays two sections: "Entrata Users Available to Sync" and "Entrata Users Not Available to Sync".
Entrata Users Available to Sync: This section shows residents whose email ID is valid, making them eligible for user syncing on the PDK side.
Entrata Users Not Available to Sync: This section indicates residents whose email IDs are invalid, preventing their Entrata Resident mapping.
To proceed, select users listed under "Entrata Users Available to Sync" by checking their boxes, then click Next.
3. Landing Page
Once the setup is complete, you can see the PDK setup details on the Community Access Screen.
4. Edit/Delete PDK Setup
You can edit the PDK Setup details by clicking on the Edit PDK Button.
If at any time you don’t need the PDK setup for your property anymore, or you want to do the setup with any new PDK account, you can delete the existing PDK setup by clicking on the Delete Access Provider Button, shown in the Edit setup section.
NOTE: If the PDK access provider setup is deleted, only the association is removed from the Entrata database, not from PDK. PDK data, such as Doors, Groups, and Users, will remain unchanged, as nothing is deleted on the PDK side.
Verify Setup in Resident Profile:
Access Point Listing
Once the PDK integration is complete, to verify whether the setup for a particular resident has been done correctly, navigate to Residents >> All Residents >> [select Resident] >> Home Control section. Also, on the PDK side, make sure you add the proper Rules for the PDK user that you are going to map. If the user has rules and the devices are added to those rules, only you will be able to see the Access Points in the Resident Profile.
Here, you can view the PDK Access Points that the resident has access to.
Pin View and Reset
You can view and reset the Access Point PIN directly from the Resident profile. This PIN allows Residents to unlock the Access Point if they cannot do so through the Resident Profile App.
To view the PIN, click the masked PIN; a pop-up will appear prompting you to enter a reason for accessing the code. Once you've provided a reason, the unmasked PIN will be displayed.
You can also reset the PIN from this section. Simply click the Reset button for the Access Point, and the PIN will be automatically reset.
NOTE: 6 digit pin is required for BMX
Add / Edit Groups
You can modify the resident's groups by clicking on the "Edit Groups" option. You can add or delete the groups in this section.
Tools >> Access Connect
The Tools >> Access Connect module provides complete functionality for managing both Community Access Points and Amenity Access Points. Property managers can efficiently monitor, control, and maintain access configurations for all their properties and amenities from a single, centralized interface. This includes managing access points assigned to both community access areas and amenities.
Section Overview
The module is divided into two sub-sections:
Community Access
Amenities Access
Community Access
The Community Access section enables property managers to manage access points set up for each property.
They can:
View the total number of access points for each property
Unlock access points (if online)
View setup details and configurations
Review access activity logs
Navigation:
Tools >> Access Connect >> Community Access
The page lists all property access point setup data. Records can also be filtered by selecting a specific property.
Listing Details:
Each record includes:
Property Name
Access Point Vendor
Access Point Count
View button
Filtering:
To filter records for a property, click Filter in the top-left corner and choose the property.
Viewing Details:
Click View to open a pop-up with three tabs: Overview, Access Points, and Activity Logs.
Overview Tab:
Displays PDK setup details, including Authentication Status, Mapped Customer, Mapped Building, and Default Groups.
Access Points Tab:
Lists all PDK access points for the property.
Use the search box to find specific access points.
Click Unlock to unlock an access point.
If successful: button turns green and text changes to Unlocked.
If unsuccessful: an error message appears above the list.
Activity Logs Tab:
Shows unlock activity logs for all access points.
You can filter logs by Access Point Name, Action Type, or Date Range.
Click Filter to apply the filters.
Closing the Modal:
Click Close to return to the Community Access screen. To view another property, click View again and repeat the process.
2. Amenities Access (All Property Amenities)
The Amenities Access section allows property managers to view and manage access points linked to property amenities.
They can:
View amenity access point setups
Unlock access points
Add or delete access points
View and filter activity logs
Navigation:
Tools >> Access Connect >> Amenities Access
The main screen shows all access point setup configurations for Access Connect properties. Use filters to view a specific property’s data.
Listing Details:
Each record includes:
Amenity Name
Property Name
Type (Amenity or Common Area)
Access Point Count
View button
Filtering:
Click Filter in the top-left corner and select the property.
Viewing Details:
Click View to open a window with three tabs: Access Points, Settings, and Activity Logs. Details for these tabs are described in the Property Amenities Access section below.
Closing the Modal:
Click Close (in the top-right corner) to return to the main Amenities Access screen. Added or deleted access points are reflected in the Access Point Count column.
That wraps up the complete functionality of the Tools Access Connect module.
Property Amenities Access
With Access Connect Contract enabled, property amenities can be enhanced with smart devices.
In your property, any area equipped with smart devices—such as the gym, swimming pool, or community hall—can be classified as Amenities. The Amenities Access feature facilitates the integration of these devices, allowing for controlled access during specific hours.
Below are the steps mentioned for Amenities Access setup:
Create Property Amenity
In Entrata, go to Setup Properties [select property] Pricing Amenities section. In the Property Amenities section, you'll find the existing amenities for the property. To create a new amenity, click on "Add Property Amenities."
In the Manage Property Amenities window, select the amenity type and group from the dropdown menu under "Add Amenity." Then, click "Save" or "Save and Add Pricing" to include the pricing immediately.
You can now view the newly added amenity in the Property Amenities section.
Integrate Amenity Access
To integrate Amenity Access for any property, navigate to:
Setup >> Properties >> [Select Property] >> Property >> Entratamation >> Amenities Access
In this section, you can view all Amenities already integrated with the selected property. To add a new Amenity, click Manage Amenities Access.
Manage Amenities Access
In the Manage Amenities Access window, you can:
Adjust controllable hours for previously integrated Amenities.
Manage their visibility on the Resident Portal (RPApp).
To integrate a new Amenity:
Select the amenity from the dropdown list.
Click the “+” icon.
Update controllable hours and Resident Portal visibility settings as needed.
Click Save to complete the integration.
Once integrated, the new Amenity appears in the Amenities Access section. To add or delete devices (access points) to the amenity, click on its name.
Amenity Access Configuration
When you click on an Amenity name, a new window opens containing three tabs:
Access Points
Settings
Activity Log
Access Points Tab
This tab lists all access points associated with the selected amenity. Each record includes:
Access Point Name
Vendor Name
Unlock Option
You can search for a specific access point or vendor using the search box in the top-right corner.
To unlock an access point, click the Unlock button. If successful, the button turns green and displays Unlocked. If unsuccessful, an error message appears above the access point list.
Settings Tab
In this tab, you can add or delete access points for the selected amenity.
To Add an Access Point:
Click Add Access Point in the top-right corner.
In the Add Access Point modal:
From the Type dropdown, select PDK.
NOTE: The PDK option appears only if the property’s PDK setup is fully authorized and configured with valid access point details.
After selecting the type, the Access Point dropdown appears. Choose the desired access point.
Optionally, toggle Controllable by Resident to allow or restrict resident control through the RPApp.
Click Add Access Point at the bottom of the modal.
A success message, “Access Point Added Successfully”, appears, and the modal closes automatically. The newly added access point will then appear in the Settings tab list.
To Delete an Access Point:
Click the Delete icon in the action column. A confirmation box will appear.
Click Cancel to abort deletion.
Click Delete to confirm and remove the access point from the amenity.
Activity Log Tab
This tab displays event logs related to the selected amenity’s access points. You can filter logs by:
Access Point Name
Event Name
Date Range
Click Filter (top-right) to apply filters. The table will display records matching the selected criteria.
This completes the Amenity Access Integration and Configuration process.
Make Amenities Reservable
You can set any Amenity to be reservable for your residents during a specific time period. During this period, only property residents will have access to the amenity.
To make an amenity reservable, go to Residents >> Community section. Here, you'll see the reservable amenities. Click the + symbol in the top left corner to add a new reservable amenity.
In the Make Amenity Reservable window, select the Amenity, specify the reservable days, time-related details, and any other reservation information. Then, click on "Save and Continue".
You can find the newly added amenity in the Reservations section. To edit the reservable details, click on the Edit icon. You can also add pricing details for the reservation by clicking on the FEE icon; otherwise, the reservation charge will show as FREE in RPApp. To create a reservation for residents, click on Manage.
In the Amenity Reservations window, you'll see the existing reservations. To add a reservation for a new resident, click on the + symbol.
In the Add New Reservation window, you can select the resident and choose the reservation date. Then, click "Save".
In the Amenity Reservations screen, you can view the new reservation. You can also delete any reservation from this screen. Once you're finished, click "Close".
You can view the number of reservations in the Reservations tab, marking the completion of the Amenities Access setup process.
With this, the setup for Property Amenities Access is complete. Residents can now access the devices through the Resident Portal App and unlock them from there.
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