Overview

The Wisenet WAVE integration allows multiple Wisenet WAVE servers and cameras to be used with a PDK.io Customer Account. When configured, the Wisenet WAVE integration enables the sending of events, generation of bookmarks, and the activating of devices from the Wisent WAVE application.

Configuration

Requirements

• The Hanwha Wisenet WAVE VMS integration is only available for PDK.io 2.0 Customer Accounts.
• This integration requires the Wisenet WAVE application v5.1 or later.
• To be able to use the Wisenet WAVE integration, the Partner attempting to configure the Integration must have either the Owner or Administrator role in the Wisenet WAVE application.
• A Partner with Integrator permission is required for the initial setup of the Wisenet WAVE integration. For information on this, refer to the article about System Settings - Integrations.

The Wisenet WAVE integration allows a Partner to configure specific Readers and Cameras for notifications and Bookmarked Events as required. Viewing of the camera video display is not supported inside PDK.io and can only performed from the Wisenet WAVE application.

If the connection between PDK.io and Wisenet WAVE stops working, an email will be sent to the Owner of the PDK.io account. If additional users should receive these notifications, we recommend forwarding the message from your email system. 

Settings

Wisenet WAVE System - Select from the Wisenet WAVE systems that your email account has access to. If the Wisenet WAVE system is not listed, follow the steps from Hanwha for connecting the Wisenet WAVE system to the cloud. For information regarding the setup of the Wisenet WAVE system, please refer to the Documentation from Hanwha.

Wisenet WAVE Server - Select from the online Wisenet WAVE servers connected to the Wisenet WAVE system. 

PDK Cloud Node - Select between the Cloud Nodes available on the PDK.io Customer Account.

PDK Partition - Select the Partition on the Customer Account.

During setup and configuration of the Wisenet WAVE integration, a Partner will need to select the Cloud Node (PDK Cloud Node) and PDK Partition, then the Device (PDK Device) to associate with the camera(s).

Filter cameras by name - 

Camera Name - This displays the name of the Camera as configured in the Wisenet WAVE application, above a recent image from the camera from the Wisenet WAVE application.

PDK Device - Select the PDK.io Device to associate the Camera with, multiple cameras can be associated with a single PDK.io Device. The associated PDK.io Device events listed below will be sent to the Wisenet WAVE application.

Display a lock trigger - This will display a Lock 'soft trigger' icon in the lower right corner of the associated Live Camera Stream in the Wisenet WAVE application.

Display an unlock trigger - This will display a Unlock 'soft trigger' icon in the lower right corner of the associated Live Camera Stream in the Wisenet WAVE application to Open/Close the Device for the Dwell time configured for the Device.

Bookmarked Events

The Soft Triggers events and Event notifications sent from PDK.io to Wisenet WAVE will all produce Bookmark events in the Wisenet WAVE application.

The following table shows the PDK.io Events and associated Wisenet WAVE Generic Events that are sent from PDK.io to the Wisenet WAVE system for notification/display in the Wisenet WAVE application. 

* The 'device.alarm.forced' and 'device.alarm.propped.on' Generic Events are sent from PDK.io to the Wisenet WAVE application, with a 'Force Acknowledge' alert set. A Force Acknowledge alert will require interaction within the video system and may require a note to be added to the alert. Notifications for Force Acknowledge alerts are only available in the Wisenet WAVE desktop application.