PDK.io/Cloud Node Release Notes
- November 2024 Cumulative Release Notes for PDK.io 2.0 Accounts
- October 2024 Cumulative Release Notes for PDK.io 2.0 Accounts
- October 2024 Cumulative Release Notes for PDK.io 1.0 Cloud Nodes
- August 2024 Cumulative Release Notes for PDK.io 2.0 accounts.
- July 2024 Cumulative Release Notes for PDK.io 2.0 Accounts
- July 2024 Cumulative Release Notes for PDK.io 1.0 Cloud Nodes
ProdataKey App Release Notes
- ProdataKey App (Android) v2.52 Release Notes
- ProdataKey App (Android) release notes V2.4.1
- ProdataKey App (IOS) release notes v2.3.2
- ProdataKey App (Android) release notes V2.3.1
- ProdataKey App release notes 07-07-2023
- ProdataKey App release notes 10-14-2022
Reader FAQs
- What is 'Multi-drop' when using OSDP readers?
- How to reset a Red Reader
- What Is OSDP and why does It matter?
- Is the touch io reader compatible with other systems in the market?
- Why do touch io readers need to be paired with the Controller?
- Board brownouts caused by using a Touch io reader and charging the backup battery
Controller FAQs
Software FAQs
Integrations FAQs
FAQs
- ProdataKey Certification Training
- Contacting Technical Support
- Determining required battery capacity
- What is an RMA?
- What is a 'Forced Alarm' event?
- What is a 'Propped Alarm' Event?
Power Disturbances
- How does line loss affect my controllers?
- What is Dirty Power?
- Power Disturbances: Normal (Common) Mode Impulses and Ringing Transients
- When should a Linear Power Supply be used?
- Effects of dirty power on controllers and hardware
- Ways to Prevent Dirty Power