If the network is changed and you need to change the IP address on networked controllers, a suggested static IP address can be obtained from your IT manager or network administrator. Log into the Lantronix DeviceInstaller.  Download the Lantronix DeviceInstaller (stand-alone version) at the Lantronix website for the necessary zip file (and DeviceInstaller Help, if necessary) to install and use this application. Change the network controller's IP address using the DeviceInstaller and then change it in the CONNECTIONS Tab of the Configuration setting in PDK io. 

NOTE: If or when you set a static IP on a Cloud Node and the Cloud Node does not come back online immediately, give it a few minutes. If it still does not come online then power cycle the Cloud Node for approximately 10 seconds; the Cloud Node should come back online.

When adding an Ethernet door controller, ensure that when you are using the Lantronix device installer app that your WiFi is turned off and you are hard-wired from your laptop to the customer’s network, otherwise you will not be able to see the devices.

CONNECTIONS Tab 

The CONNECTIONS tab displays any connected access control device names (in alpha order) showing their connection type (Coordinator, Ethernet, Gateway, USB, or Aperio). 

A green dot by the name indicates the device is successfully connected and working as expected. 

A red dot indicates the device is not connected.

Edit a Connection Device 

Clicking on a listed device name displays the device connection information: Name, IP or MAC Address, Port, and connection Type. 

NOTE: Connection information for a device varies depending on the connection type. 

Add a Connection Device 

To add a connection device, click the + icon in the lower right of the CONNECTIONS tab of the Configuration screen. The Add Connection screen is displayed. 

Click inside the Connection Type field or on the down-arrow to select a type. Based on the selected Connection Type (Coordinator, Ethernet, Gateway, USB, or Aperio), enter a Name, Port, and IP Address or MAC address. These options vary based on the selected connection type. 

Name - Assign a unique descriptive name for the connection device.

Port - Assign a port number for the Coordinator, Ethernet (Port 10001), Gateway (Port 2101), or USB device.

IP Address - Enter the IP address for the Ethernet or Gateway device. 

MAC Address - Enter the MAC address for an Aperio access control device. 

Coordinator 

Coordinator is a wireless device. Enter the Name and Port number. 

Click ADD. 

Ethernet 

Utilizes a CAT5 cable network connection. The Ethernet COM module is set up to obtain an IP address automatically through DHCP. Ethernet connected controllers accept RJ45 connections. When used, the controller will be assigned a DHCP address. Controllers can be assigned a static IP address by using the Lantronix network utility software referred to below.

For Ethernet Connection Type, use the default Port 10001. 

NOTE: By default, wireless devices use what is known as DHCP (Dynamic Host Configuration Protocol), which automatically assigns a dynamic (temporary) IP address for a network. For single io and eight io Ethernet connections, a static (permanent) IP address is REQUIRED; a static IP address is not required for Cloud Nodes.

Use the default PDK Manufacturer or select Lantronix for a static IP address. 

To set up a static IP address for an Ethernet device, the third-party Lantronix DeviceInstaller application can be used. The suggested static IP address can be obtained from your IT manager or network administrator. The default dynamic IP address that is already assigned to the device by the router may also be used and converted to a static IP address. 

Download the Lantronix DeviceInstaller (stand-alone version) at the Lantronix website for the necessary zip file (and DeviceInstaller Help, if necessary) to install and use this application.

Enter a Name and use the default Port number 10001. 

Static IP Address 

See Ethernet Device Installer for instructions on installing and using this application.

Click ADD. 

Gateway 

The Gateway option utilizes a wireless gateway connection. (Same options as the Ethernet connection type.)

Enter a Name for the Gateway and an IP Address. The Port should be set to 2101, not the default 10001. 

Click ADD. 

USB 

Used for the onboard single io (single-door controller) included with the Cloud Node. Enter a Name and Port number.

Click ADD. 

Aperio 

Used to add an Aperio hub.

Click ADD. 

Delete Config Connections

Hover the cursor over the configuration connection to be deleted and click the trash icon.

DISCOVERY Tab 

The DISCOVERY tab is used to discover and list the wireless devices that are attached to the Cloud Node. It may also be used for auditing and troubleshooting purposes. Wireless devices need to be discovered, using the Discover tool  before they are listed.

Click the Wireless Discover button  in the lower right to reveal and display any wireless controllers or connections attached to the Cloud Node. Wireless devices that have been configured into the system are listed. 

The DISCOVERY tab is also used for auditing and troubleshooting purposes. 

NOTE: If two Cloud Nodes are in the same vicinity (even within a mile) and you are unable to detect a wireless device on the nearest Cloud Node, check the other Cloud Node in Discovery to see if it connected to the wrong Cloud Node.