August 20, 2025
New Features and Enhancements
- Added the ability to create a Mobile Support Contact on Legacy Systems
- Added the ability to change an IO Device’s Icon to a Door
Changes
- Updated the Mobile Support Contact Form so it can only be saved when at least one contact method is present
- Updated description text in the Mobile Support Contact Form on Legacy Systems to better explain the feature
- Group creation now opens in a side drawer instead of a dialog box
- Submitted Reports now display a fixed table header while scrolling
- Special characters are now supported in input fields
Bug Fixes
- Fixed an issue where the Learn More button only partially rendered on certain Integrations
- Fixed an issue where Emergency Cards could not be added on certain systems
- Fixed an issue where Card Formats were not displayed correctly
- Fixed an issue where the Phone Number could not be deleted in Mobile Support Contact
- Fixed an issue where Prop Delays could not be saved
- Fixed an issue where a Legacy Cloud Node Name could not be changed
August 13, 2025
Bug Fixes
- Fixed an issue preventing Admins and Reporters with a Billing Role from accessing the Dealer Settings page
- Fixed an issue where an incorrect error message was shown when adding a Card number already in use
- Fixed an issue preventing Credential deletion on Legacy Systems
August 6, 2025
New Features and Enhancements
- Added the ability to Lock or Unlock the Wireless Lock Connection
- Added the ability to view Deadbolt Calibration status in States or under Device Configuration
- Added the ability to detect when a Lock is Jammed and generate System Events for On Jammed and On Jammed Clear
- Added support for uploading Tab Separated Values (.TSV) files for Bulk Upload
Changes
- Customer-level Integrators can no longer update the System Name
- Auto Lock is now disabled by default for manually added Locks
- Added the ability to create multiple Credentials at once
- Added a response for Bulk Imports with missing headers in the file to indicate the required information
- Added an error message for Bulk Uploads with Custom Fields when the file cannot be uploaded
- Added the ability to add Group Members when creating a new Group
Bug Fixes
- Fixed an issue where some Devices did not have a Connection
- Fixed an issue where adding a Connection through Discovery would not save
- Fixed an issue where the Message was not sent after submitting the Support Form in the Mobile App
- Fixed an issue where Doors would not relock after an Auto Open Rule was deleted
- Fixed an issue where Mobile Credentials could be created without an Email included through Bulk Upload
- Fixed an issue where Custom Fields could not be saved
- Fixed an issue where Custom Field elements overlapped in the UI
- Fixed an issue where the Add Input button was displayed outside of the Custom Field box
- Fixed an issue where People Reports could not be Previewed or Submitted if Cards were included in the output
- Fixed an issue where special characters in a Phone Name caused problems in the App
- Fixed an issue where lines merged in a Bulk Upload, preventing a Person from being uploaded
- Fixed an issue where an Error Message was unreadable in an Event Report
- Fixed an issue where Person Details could not be Edited
- Fixed an issue where Ethernet Controllers were not populating in Discovery
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