July 29, 2025
New Features and Enhancements
- Dealers can now add a Default Support Contact that applies to all of their Customers’ Systems
Changes
- Moved the Support Contact page for Legacy systems to System Settings
- Added an error message prompt when required data is missing after saving a Support Button Label or Support Button URL
- Removed fallback behavior that displayed the Dealer Owner’s information if the Mobile Support Contact was not set
Bug Fixes
- Fixed an issue where the Dealer Owner’s information appeared instead of the set Mobile Support Contact
- Fixed an issue preventing details from saving on the Legacy Mobile Support Contact Page
Fixed an issue that appeared when optional fields were left blank on the Mobile Support Contact Page
July 22, 2025
New Features and Enhancements
- Clearing filters in System Health sections no longer resets selected Table Options
- Enhanced Go to Controller workflow for improved usability
Changes
- Removed the Restart Controller button for users without Integrator permissions
- Removed the Allow only numbers preset from certain Custom Field types
- Removed visibility of the Disable Integration button for users with Admin permissions
- Email addresses are now visible when adding members to Partitions to help distinguish users
- In List View, the Group now displays in the side drawer
- In newly created Event Reports, Details will now be exported into columns by default
Bug Fixes
- Fixed an issue where disallowed parameters in Custom Fields could still be saved
- Fixed an issue where decimal numbers in a Custom Field could not be saved to a Person
- Fixed an issue where deselecting Use Field ID as Display Name caused incorrect behavior in Custom Fields
- Fixed an issue where deleting a Device or Link from Map View caused incorrect behavior when editing the Devices or Links
- Fixed an issue where Additional Readers could not be created or edited if the Primary Reader used a Wireless Connection
- Fixed an issue where Device Appearance icons could not be changed
- Fixed an issue where dropdown values were cleared when filling out other Custom Fields
- Fixed an issue where long Display Names overlapped with Field IDs
- Fixed an issue where Event Reports could not be saved
July 15, 2025
Changes
- Removal of the Auto Close function
July 8, 2025
New Features and Enhancements
- MAC Addresses are now visible for all Connections under Configuration
- Added a time frame disclaimer to Event Report previews for added clarity
Bug Fixes
- Fixed an issue where Custom Field data prevented file imports
- Fixed an issue where Backups wouldn't appear in System Settings until the page was refreshed
- Fixed an issue where the License Agreement was displayed, but the Dealer Agreement was not
- Fixed an issue in the Billing Portal where long business names (over 60 characters) caused errors
- Fixed an issue where the Trigger dropdown in System Events did not show all available options
- Fixed an issue preventing a Device from being changed from Primary to Additional Reader
- Fixed an issue where Lantronix Connections couldn’t be added or modified
- Fixed an issue where Push Notifications were not being delivered
- Fixed an issue that caused errors when filtering for Cards in a People Report
- Fixed an issue where the Export Toggle on Event Reports was not saving or functioning correctly
July 7, 2025
Bug Fixes
- Fixed an issue that prevented users from accessing Configuration on certain systems
July 1, 2025
New Features and Enhancements
- Ability to Bulk Upload users using a CSV file under People
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