Reports - Events – ProdataKey, Inc.

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Event Reports allow a Partner to set up, save, and retrieve Reports that contain Events that occurred on the Customer Account.

To begin, tap/click on the Reports icon from the Customer Dashboard. Then tap/click the Events icon on the Reports page.

Initially, the Event Reports window will only show a yellow plus icon at the center of the page, allowing a Partner to set up their first Report.

After saving the Report, the page will show two tabs and the Saved Reports in alphanumeric order. The yellow plus (+) icon to create a new report will also move to the lower right corner of the page.

Creating a Report

When creating a new Event Report, there are various settings that need to be configured.

Name - Assign a descriptive Name for the Events Report.

Partition - If a partition is to be included as a filter in the report, select one from the Partition drop-down field.

Filters - Select from the following filter options for the report. For all filters besides Occurred, a Partner can select between including the selected item(s) or excluding the selected item(s) from the Report.

Occurred - Select a date range for the Events report.

Today / Yesterday / Last Week / Last Month / This Week / This Month / Custom Period

Events - Select from the list of Events. Check the various type(s) of events to be included in the report, or specific events from a long list can be searched using the Filter field.

For more information regarding Event types, please click here: Event Types

Click Add to include the selected items in the filter(s).

Results - Click the + icon next to Results to select from the list of Results options. These are the Action events that occur. Check the listed result types to be included in the report. Specific result options can be searched using the Filter field.

To fine-tune the report, filter the event results. Results can be filtered by making specific selections. A few example results are Known Person, Access Denied, Send Email, and Lockdown On.

For more information regarding Results types, please click here: Results Types

Click Add to include the selected items in the filter(s).

Devices - Devices that have been added to the system are listed in this filter. Check the desired devices to be included in the report, or for a long list of doors, search using the Filter field.

Persons - Users who have been added to the system are listed in this filter. Place a checkmark next to the desired people to be included in the report, or for a long list of people, search for a person using the Filter field.

Cards - Cards that have been added to the system are listed in the Cards filter. Check the desired cards to be included in the report, or for a long list of card numbers, search for a card using the Filter field.

Connections - Connections for different controllers that have been added to the system are listed in the Connections filter. Check the desired connections to be included in the report, or for a long list of connection types, search using the Filter field.

Groups - Groups that have been added to the system are listed in this Groups filter. Check the desired groups to be included in the report, or for a long list of groups, search using the Filter field.

Output

After selecting the Filters for the Event Report, a Partner can select the details that will be output when the Report is submitted.

After setting up the Filters and Output selections, a Partner can Save the Event report by clicking Save in the upper right corner of the window.

After a report has been saved, a Partner can load the report again by tapping/clicking on the report from the "Saved Reports" tab in Event Reports.

Preview/Submit

After selecting the Filters and Output details, a Partner can either Preview or Submit the report.

Preview - Tapping/clicking Preview will display up to the most recent 50 entries for the filters and output options selected will be displayed below the Preview and Submit buttons. When Filters or Output selections are changed or new events have occurred, you will need to click Preview again to update the preview of the report.

Submit - Tapping/clicking Submit will submit and run the Event report. If a Name for the Event report is not entered before clicking the Submit button, the report will be generated without a descriptive name. Once a report has been submitted, a Partner can retrieve the Report from the Retrieve Report tab. The time that the report is retrievable is subject to the Cloud-Based Event Reporting Plan level selected.

Retrieve Reports

Tapping/clicking on the magnifying glass will give a Partner the ability to view the Report.
Tapping/clicking the downward arrow icon will allow the Partner to download the Report in multiple formats.

When viewing the Report and the Details output filter was enabled, the furthest right column of each of the log entries is the Details link. Tapping/clicking this link displays the Log Entry Details window.